CENTERWELL HOME HEALTH

rocky hill, CTMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Location & Directions

Address

200 CORPORATE PL, STE 300

ROCKY HILL, CT

Service Area

This agency serves patients in ROCKY HILL and surrounding areas in CT.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.13% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
80%
Completed Surveys
357
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate79.1%
Improvement in Walking/Mobility95.7%
Improvement in Bathing94.9%
Improvement in Managing Medications94.8%
Improvement in Getting In/Out of Bed95.0%
Improvement in Breathing93.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score83.5%
Health Info Transfer to Provider98.1%
Health Info Transfer to Patient96.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
12 reviews
Kathryn Allen

Kathryn Allen

Always on time. Very friendly, capable and professional. If I needed home healthcare again, I would use Centerwell.

Verified Google review
William Ivey

William Ivey

I've been receiving care from them for the past five years. The staff they send to my home to help me are phenomenal. They take their time to do everything properly and will be proactive and thorough if a complication happens. Especially Sue. She has fixed multiple issues with my prescriptions or/and doctors.

Verified Google review
Sandra Morin

Sandra Morin

Sue from CenterWell has been my Veteran fathers medication nurse for the past 5 years. She has been extremely helpful with getting us set up with any other services we might need for him. Sue has shown us so much care and support over the years.

Verified Google review
Lisa Derocle

Lisa Derocle

Center Well provided inhome care to my 91 year old veteran father for òver a year. He passed on November14th of this year All professionals involved in his care plan did a wonderful job but one person stands out. Sue Bain...his nurse. She was so in tune with him, treated him with respect and as he declined she was so good to him. To all of us. When she came for her regular visit and found out he had just been admitted to home hospice, we all had tears and she stayed to comfort us. I could go on and on but l will leave you with a few words "Sue is genuinely a caring, compassionate person and there aren't too many like her. In this busy world, we need to slow down and appreciate gentle souls like Sue. Hold onto her"

Verified Google review
Louis Albert

Louis Albert

The nurses are very supportive and conscientious Also very reliable And has helped me in many ways And I want to thank Kendrick at home Thank you Very much

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.