ELARA CARING

rocky hill, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Key Information

Years in Operation

42

Location & Directions

Address

1111 CROMWELL AVE, BLDG. 6

ROCKY HILL, CT

Service Area

This agency serves patients in ROCKY HILL and surrounding areas in CT.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.95% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
84%
Completed Surveys
846
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate51.7%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications94.1%
Improvement in Getting In/Out of Bed96.7%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score85.0%
Health Info Transfer to Provider85.3%
Health Info Transfer to Patient92.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.3
15 reviews
April M

April M

Don't use this company ,you will be so sorry like I am,I can honestly say its the worst

Verified Google review
A Burgess

A Burgess

Joyce deserved better than what yall let happen to her!!!

Verified Google review
Tammie Hanning

Tammie Hanning

Living at my friend's house with his mentally ill son who needs his medicine and they don't show up until 830 at night when everyone is in bed. We get up at 5 in the morning. We had to call 4 times. This nurse said he's here now with attitude like we're supposed to live according how he wants it.

Verified Google review
ashely smith

ashely smith

This agency is horrible I have to call 4 to 5 times a day to get a nurse and they say smart remarks to me at times I have a child and be having places to go and they won't get here until 12 pm that's half a day they don't care about the patients needs at all they leave their cell phones their tablets and they don't even care about the patients rights at this point of time I don't know what to do I'm fed up with this agency they are horrible run for cover

Verified Google review
jodi ellis

jodi ellis

JOYCE GRAYSON DOESN’T HAVE A VOICE ANYMORE SO I WILL SCREAM FOR HER! You sent one of your home health care nurses to a very dangerous spot by herself now she’s no longer here! Do not use this facility EVER

Verified Google review

Reviews from Google Places for ELARA CARING. These are real experiences shared by families and patients.