VISITING NURSE & HEALTH SERVICES OF CONNECTICUT

vernon, CTMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Key Information

Website

Not Available

Years in Operation

60

Location & Directions

Address

8 KEYNOTE DRIVE

VERNON, CT

Service Area

This agency serves patients in VERNON and surrounding areas in CT.

Patient Satisfaction

5/5
Would Recommend:82%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.2% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
89%
Completed Surveys
311
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate64.5%
Improvement in Walking/Mobility84.6%
Improvement in Bathing86.6%
Improvement in Managing Medications84.6%
Improvement in Getting In/Out of Bed90.5%
Improvement in Breathing90.8%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score76.2%
Health Info Transfer to Provider88.9%
Health Info Transfer to Patient98.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
13 reviews
Joanne Goode

Joanne Goode

Over the last year my dad received outstanding care from Carol and her team. Her patience and kindness as she educated our many family members was sensitive to each one’s concerns. Her oversight as we navigated the challenges of keeping my dad at home during his slow gradual decline were invaluable. We give our highest recommendation to this team that eased our many obstacles in the best possible manner. We are forever indebted to Carol.

Verified Google review
Janet -

Janet -

We had a wonderful hospice team. Mom loved having them visit and they provided wonderful guidance and support for our family during a difficult time in mom's life. Their communication was outstanding and helped me (as a health care proxy who lives out of state) tremendously. They were my eyes and ears when I could not be with mom and were tremendous support through the emotional roller coaster of the last year and a half. It takes a special person to provide end of life care and the group that formed our mom's team was full of special people. Thank you!

Verified Google review
David Phillips

David Phillips

My wife recently needed their services, and we were not disappointed. Gina and the other nurses were excellent. The OT, (Amy), and the PT, (Liz), were off the charts spectacular.

Verified Google review
Chooseyethisday

Chooseyethisday

We are receiving services for my mom who has pulmonary fibrosis. So far everyone who has come to the house has been great (Dan, Brian, Erin, Hollie, and Betsy)!! They are punctual, caring, professional, encouraging, patient, and knowledgeable. We really appreciate the support they are giving my family as we navigate through mom's illness.

Verified Google review
Martha Henderson

Martha Henderson

My mother had an awesome team with OT, Visiting Nurse and a shower lady.. but when she fell and fractured her hip, the company said they wouldn’t take her back as a client( in home svc) unless if someone was there with her( family member) and then threatened to call Elderly Protective Services on me if nobody was in the house with her. I was so appalled by their actions because they do have a great team of workers but the stupidity of those in charge ruined it for my mom to continue services. Being threatened only put a bad taste in my mouth and my mother or myself should never feel uncomfortable or threatened.

Verified Google review

Reviews from Google Places for VISITING NURSE & HEALTH SERVICES OF CONNECTICUT. These are real experiences shared by families and patients.