VNA HEALTH AT HOME
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1966
Key Information
Location & Directions
Service Area
This agency serves patients in WATERTOWN and surrounding areas in CT.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.81% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
83% improved managing meds
Based on patient outcomes
94% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Ken Lewis
When being discarged there was much confusion and my wife was told to come pick me up then waited 2hrs and 50 min until the "case manager" got to me. There are too many people involved with your case and they don't communicate well with each other it seems. This also caused the PT and nurse to be calling me while still in the hospital asking me if I was home and they could come by my home. The visit went well today though and I look forward to seeing how the rest of my treatment progresses.
lynn fortier
I wouldn't send my worse enemy to them. Nurses are pleasant but agency gives nurse assigned to you a day off which I understand but leaves you hanging and then if you call wants patient to readjust their schedule to suit them. I had the initial visit and 1 nurse. My 2nd visit never contacted me that they couldn't send someone then they wanted a nurse I never met to call me sight unseen. I had a pacemaker placed a week ago. Good luck if you use them . i fired them
Danyale Hubbard (DEEDEE)
I'm sorry this agency is horrible. Supposedly therelieve their AIDS can even wipe down a bed with soap and water, because it's chemicals every time I've asked them something. They don't do that, they can't do that. They took horrible care of my mother. My mother wanted to be in worse than she was in the beginning. Please, if you have elderly people do not let this company in your house. Please do not.
Sandi Stewart
The nurses do go above and beyond and are wonderful to the patients but getting through to the office is almost impossible. When you call 90% of the time you get the answering service even in the middle of the day. I have left messages that have never been returned. It's a terrible way to run a health care company.
mark greenwell
Friends and family have used their services on more than 1 occassion. The nurses go above and beyond for the clients
Reviews from Google Places for VNA HEALTH AT HOME. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov