WESTBROOK VISITING NURSES & PUBLIC HEALTH
Verified Information
Medicare Certified agency provider
GOVERNMENT OPERATED ownership
Certified since 1966
Key Information
Location & Directions
Service Area
This agency serves patients in WESTBROOK and surrounding areas in CT.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
84% improved in mobility
Based on patient outcomes
84% improved in mobility
Based on patient outcomes
87% improved in bathing
Based on patient outcomes
84% improved managing meds
Based on patient outcomes
88% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jana Angelakis
Outstanding visiting nurse service that serves the communities of Westbrook, Old Saybrook, Essex, Deep River, Clinton and Killingworth, CT. I recently had a total hip replacement and I was offered visiting nursing services for 2-weeks following surgery. The initial nursing service that was contacted on my behalf by my hospital Case Manager never contacted me within the requisite 24-48-hours of discharge. I informed my Case Manager and asked that they reach out to all of the nursing services again “in-network” and see if other than the 2 she provided respond. (FYI: The list had about 15 services on it and ONLY 2 responded.) Within 15-minutes following my call with my Case Manager, I was contacted by Noreen from Westbrook Visiting Nurses & Public Health. Heather, my case manager, visited my home THE SAME DAY to open my case and assess my needs. The physical therapist, Noreen, also visited me the same day Heather opened my case. The next day Alicia, occupation therapist, visited me to assess my ability to manage my daily activities and provided helpful suggestions. I could not have asked for a better team of knowledgeable, caring, experienced, compassionate professionals to care for me. 🙏
Reviews from Google Places for WESTBROOK VISITING NURSES & PUBLIC HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov