AVEANNA HOME HEALTHCARE

milford, DEMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Key Information

Location & Directions

Address

1017 MATTLIND WAY

MILFORD, DE

Service Area

This agency serves patients in MILFORD and surrounding areas in DE.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.14% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
87%
Discussed Medicines & Safety
82%
Completed Surveys
330
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate60.1%
Improvement in Walking/Mobility93.1%
Improvement in Bathing93.0%
Improvement in Managing Medications90.9%
Improvement in Getting In/Out of Bed92.0%
Improvement in Breathing95.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score74.9%
Health Info Transfer to Provider63.7%
Health Info Transfer to Patient89.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
11 reviews
Janasia Selb

Janasia Selb

Best service I’ve ever received. Couldn’t ask for a better place. They are very friendly , helpful and organized 🙏

Verified Google review
Kim Hewes

Kim Hewes

I received home health and physical therapy post heart surgery and they were an integral part of getting me back on my feet!

Verified Google review
Bennettsenvi

Bennettsenvi

I have a family member that requires special care. This company sent an aide that in my opinion used emotional blackmail to assert control and access more time than was needed. This aide started off by inspecting every crevice of my home, going through cabinets, fridges and moving furniture to find God knows what!! She liked telling me stories about other families home condition and how disgusting it was. Bragging about how she regularly took pictures to report these families to CPS. I later found out, according to her, that she had several cases with CPS in other states where CPS took her child into their custody! For some reason she was allowed to work with pediatric patients!! She clearly understood how to build a case against someone! I could go on but She’s a terrible person abusing vulnerable families who desperately needed care. Aveanna in my opinion sent the worst of the worst. When I spoke to the front desk about my concerns it was like no big deal.

Verified Google review
Roger

Roger

Had a recent interaction with the staff caring for one of my elderly relatives. They couldn’t have been nicer or more compassionate. I would highly recommend them. Kudos to the entire team and their management group.

Verified Google review
Linda Martin

Linda Martin

Started Aveanna on 4/22/24. Was supposed to have PT twice a week and nurse once a week. In time frame was only seen by PT 5 times in 7 weeks. Aveanna cancelled health care for my husband with one day's notice, but said we could possibly continue and referred me to a Ernest Tamajong to do an eval (look up his credentials online - not impressive at all). When I called him, he said that he would need to be the primary care - when I stated we already had a primary care doctor, he became rude and belligerent. Think this is a scam that Aveanna is running having some inexperienced person who barely speaks english to become a person's primary care - I wonder how many others were forced to change their primary care to this nurse practitioner in fear that they were going to lose home health care? When I declined his service, next day was told that the 6/22 discharge was now 6/20 and all therapy was cancelled. Called the office and spoke to someone about the situation, how my husband was still unable to walk, had wounds on his leg that were not healing, and all I was requesting is to uphold the orders made be the doctor through to 6/29. Her response: "obviously you are not listening, and I'm not going back and forth with you on this". She said would have a director contact me. Never received a phone call back. This health care is cruel to leave a patient in the condition they can obviously see, do nothing about it, and frankly this is elder abuse. Was forced to give 1 star just to allow to have this review posted and to warn everyone to stay clear of this company.

Verified Google review

Reviews from Google Places for AVEANNA HOME HEALTHCARE. These are real experiences shared by families and patients.