DEPENDABLE NIGHTINGALES AGENCY INC

altamonte springs, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Website

Not Available

Years in Operation

15

Location & Directions

Address

499 STATE ROAD 434 NORTH STE 2125

ALTAMONTE SPRINGS, FL

Service Area

This agency serves patients in ALTAMONTE SPRINGS and surrounding areas in FL.

Quality Highlights

Based on CMS quality data

0.5% falls with injury

Low rate of falls with injury

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

63% improved in mobility

Based on patient outcomes

63% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate61.5%
Improvement in Walking/Mobility62.8%
Improvement in Bathing90.3%
Improvement in Managing Medications56.2%
Improvement in Getting In/Out of Bed77.4%
Improvement in Breathing100.0%
Pressure Ulcer Rate1.1%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score56.9%
Health Info Transfer to Provider15.8%
Health Info Transfer to Patient49.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Debbie M.

Debbie M.

I had a horrific experience with this agency. My mom was under their care over the past month. The first aide they sent was ineffective and caused damage to my property by placing a hot pot on my butcher block counter. The second aide they sent was unable to lift and didn't speak English. Mind you my mom is 77lbs. Last Friday at 2:30om I was informed that my mom’s case would be sent back to the insurance company. She was dropped on the spot. Their concern seem to be more about the reimbursement for the damages to my home rather than her care. I will not be using this agency again and would caution others about their services.

Verified Google review
Shawnii Woodward

Shawnii Woodward

No written review provided

Verified Google review
Ethan Roadruck

Ethan Roadruck

This company is horrible. The manage is rude. They will neglect you. So I urge you to find another service if it's for you or a family member. Please find some one else. You will be in terrible hands with these nurses.

Verified Google review

Reviews from Google Places for DEPENDABLE NIGHTINGALES AGENCY INC. These are real experiences shared by families and patients.