FIRST AT HOME INC

atlantis, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Location & Directions

Address

5055 S CONGRESS AVE STE 301

ATLANTIS, FL

Service Area

This agency serves patients in ATLANTIS and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.12% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
91%
Team Communicated Well
90%
Discussed Medicines & Safety
81%
Completed Surveys
346
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate75.3%
Improvement in Walking/Mobility86.9%
Improvement in Bathing89.8%
Improvement in Managing Medications85.9%
Improvement in Getting In/Out of Bed90.1%
Improvement in Breathing93.3%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score87.2%
Health Info Transfer to Provider91.7%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
52 reviews
Scott Ungerer

Scott Ungerer

I recently had my hip replaced by Dr Jonathan Shaw; he is EXCELLENT (see my review of him). Anyway, he commissioned First at Home to provide nursing and physical therapy care for the first two weeks post surgery. My PT was Orlando Chiang; he is the reason for the five star rating. Orlando either showed up on time or texted in advance of any changes. I saw him every two days. He is professional in every way, was extremely attentive to my progress. And with the approval of Dr. Shaw, developed a program that fit my personal needs, not a cookie cutter program. i strongly encourage every patient to request Orlando. BTW - i had PT for several months prior to surgery with three different firms, Orlando was the best by far. His 30 years of experience showed.

Verified Google review
Theo

Theo

Cathy was amazing. I can’t say how much I appreciate her. Even though I was not able to use the facility, she was kind enough to point me in the right direction to help my mom get the treatment she needs. This is not something you see often in today’s society so I cannot say how much I appreciate Cathy and what a valuable asset. She is to First at home.

Verified Google review
Adam Volpe

Adam Volpe

The team at FIRST at Home was excellent in every phase surrounding my hip replacement. They reached out, communicated efficiently, and were super flexible with me through every step. The PT's and nurse that came to the house were very professional and extremely thorough. I truly felt reassured about where I was in my recovery and clear about what I could and could not do. It is really refreshing to experience a service that is so professional and friendly, especially right after major surgery when you are most vulnerable.

Verified Google review
Natasha Castellanos

Natasha Castellanos

My grandmother received in home nursing and they provided amazing service! They were quick to respond and very put my family at ease. The office was great helping with the paperwork and scheduling. The nurses and therapists they sent were caring timely and skilled. I highly recommend using them!

Verified Google review
Janice Smith

Janice Smith

I recently used FIRST at Home for in home nursing and PT services for my 86 year old mother who had just had a hip replacement. Our nurse referred me to Brooks Holbrook to receive some full time nursing help for Mom. All of the caregivers were very professional and also very personable. Mom was very much at ease in their presence and is well on her way to recovery. Brooks was always quick to respond to any requests we had and kept us informed of who would be coming into the home.I highly recommend this service for anyone in need of in home caregiving.

Verified Google review

Reviews from Google Places for FIRST AT HOME INC. These are real experiences shared by families and patients.