PALM BEACH HOME HEALTH AGENCY

boca raton, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Website

Not Available

Years in Operation

14

Location & Directions

Address

4722 NW BOCA RATON BLVD STE C-108

BOCA RATON, FL

Service Area

This agency serves patients in BOCA RATON and surrounding areas in FL.

Quality Highlights

Based on CMS quality data

0.34% falls with injury

Low rate of falls with injury

Better than average

98% timely care start

Care started promptly after referral

Better than average

51% improved in mobility

Based on patient outcomes

51% improved in mobility

Based on patient outcomes

50% improved in bathing

Based on patient outcomes

51% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
97%
Team Gave Professional Care
98%
Team Communicated Well
99%
Discussed Medicines & Safety
87%
Completed Surveys
11
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.3%
Flu Vaccination Rate31.7%
Improvement in Walking/Mobility50.8%
Improvement in Bathing50.2%
Improvement in Managing Medications50.6%
Improvement in Getting In/Out of Bed48.2%
Improvement in Breathing47.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score67.6%
Health Info Transfer to Provider96.2%
Health Info Transfer to Patient71.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Gisela N.

Gisela N.

I had a really frustrating experience working with this company due to poor communication and delayed payment. I followed up multiple times about getting paid for work I had already done, but kept getting redirected or not hearing back at all. I was eventually told my check had been sitting at the office, even though I had asked for it to be mailed. The whole situation dragged on way longer than it ever should have, with no clear updates or urgency from management. Not getting paid on time caused a lot of unnecessary stress and could have been avoided with better communication. I’d strongly suggest anyone thinking about working here ask clear questions up front and proceed carefully.

Verified Google review
babykiwi87

babykiwi87

Horrible, absolutely horrible customer service. Whoever is picking up the phone in 11/17/25 needs training on how to be just decent to people calling. Can’t imagine what their service is like.

Verified Google review
Janet Stark

Janet Stark

If I could give 10 Stars I would! Everyone from the agency has been amazing! I had two different nurses, Olga and Lydia and they were caring, patient, on time, safe and all around special people. You make a difference.Thank you!

Verified Google review

Reviews from Google Places for PALM BEACH HOME HEALTH AGENCY. These are real experiences shared by families and patients.