CENTERWELL HOME HEALTH

boynton beach, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Location & Directions

Address

1800 W WOOLBRIGHT RD STE 200

BOYNTON BEACH, FL

Service Area

This agency serves patients in BOYNTON BEACH and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.38% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
76%
Completed Surveys
231
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate27.5%
Improvement in Walking/Mobility93.5%
Improvement in Bathing93.1%
Improvement in Managing Medications88.1%
Improvement in Getting In/Out of Bed91.1%
Improvement in Breathing92.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score72.6%
Health Info Transfer to Provider93.2%
Health Info Transfer to Patient77.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
27 reviews
Bill Wisdom J

Bill Wisdom J

My name is Bahram Bill Jilla. I was under the care of Demetrius who was very knowledgeable, courteous, and a good instructor for my physical therapy. We feel he’s a true asset to Center Well home health.

Verified Google review
Cynthia Cruise

Cynthia Cruise

These ppl were all fantastic!! From the girls who answered the phones to the nurses, physical therapists and follow up phone calls Terrific service. Would definitely recommend them. They took care of billing husband's insurance. Medicare and Aetna. Super duper service from all angles thank you CenterWell John C

Verified Google review
Phyllis Frankel

Phyllis Frankel

Very disappointed with Centerwell. They do not have enough therapists. They don’t give you a schedule for the week so you can book other appointments with doctors etc. They call the day before the appointment That is not very accommodating for the patient. If you can’t do that appointment you usually skip the session. There was really only one very good therapist who did occupational therapy. Only one of the physical therapists was good but she barely came. Some other therapist came instead and she was awful. Again extremely disappointed with the care I received. Centerwell often hires people who don’t have the knowledge to help. Overall I did not get the help I needed from the company. Both my husband and I spoke to the company and all they could say was. “I’m sorry.” They couldn’t correct the problems. Would never recommend this company

Verified Google review
Regina Williams

Regina Williams

The degree of care was mostly good there were two or three times that I had to get a clear understanding of the services I wanted but overall I believe they had my treatment and care to the utmost at heart so thank you for services.

Verified Google review
Ilyse Gruber

Ilyse Gruber

All of the nurses were kind, compassionate and professional. Rita was wonderful making helpful and encouraging suggestions to help with my continued healing. Thank you to all of the staff that provided care.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.