EMPATHY CARE INC
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 2001
Key Information
Location & Directions
Service Area
This agency serves patients in DELRAY BEACH and surrounding areas in FL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.43% falls with injury
Low rate of falls with injury
77% improved in mobility
Based on patient outcomes
77% improved in mobility
Based on patient outcomes
83% improved in bathing
Based on patient outcomes
79% improved managing meds
Based on patient outcomes
78% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Sharon Guskin
We hired their aides to care for my Sister in law. We had 3 different aides to cover 24 hours. Each one was caring and showed love for my sister in law. They knew how to make her comfortable when she couldn’t express what she needed. I highly recommend empathy care.
Gary Feinberg
My family used the services of Empathy Care to provide home health aides for my wife’s elderly parents who live in Delray Beach, Florida for over 5 years. Empathy Care is run by Carol Wolfe and we had hundreds of interactions with Carol over the years as their health waxed and waned. Carol took a personal interest in our family and even developed personal relationships with my in-laws. My mother in law was not the easiest person to work with (or for) and Carol was able to transcend those issues and my mother in law grew very fond of Carol. At times we required round the clock support from Empathy Care and Carol always went above and beyond to ensure that a qualified aide was always available to support us. Sadly, we no longer have a need for home health aides, but I highly recommend Empathy Care to anyone looking for a company to provide private aide services for a family member.
Rachel Gary
Bringing someone into your home to care for a loved one is never easy but Empathy Care made it that way. Erica, Medaline, Gloria, Rudean and the rest of the incredible staff went above and beyond with their kindness and support offered to my mother who was under their care, but also to my father, and to my brother and I who live out of state. At our most vulnerable and emotional time, Empathy's compassion and experience helped guide us. I only wish we had brought them in sooner.
Zoe Valadez
My elderly uncle needed 24/7 care for a couple of weeks due to reduced mobility. The in-home care services were set up quickly and efficiently. The aids were very professional and attentive to my uncle's needs, as well as incredibly kind and caring. I would definitely recommend using Empathy Care without hesitation.
V V
Empathy Care provided outstanding care for my mother. They have deep respect for the individuals they work with and is evident in their attentiveness to what helps in one's self esteem in concert with getting better and stronger. They always find meaningful ways to make sure of proper physical care and self-image is attended to. It was important for me that they kept me informed of any and all changes and challenges. They provided me detail and attention even as a partner in advocating for the best possible care. I have always wanted my mother to be happy and safe - Carol and team made that happen in addition to the beginning a wonderful and trusting friendship. They promote a sense of independence and security. It’s wonderful mixture of problem solving and generosity. In addition to their personal attention, they are able to serve as a great resource for services, experiences and ideas. Empathy Care went far beyond their expectations to provide care.
Reviews from Google Places for EMPATHY CARE INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov