HOME HEALTH BY CYPRESS AT HOME

fort myers, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

16451 HEALTHPARK COMMONS DR STE 102

FORT MYERS, FL

Service Area

This agency serves patients in FORT MYERS and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:80%
Rate 9-10:82%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.74% falls with injury

Low rate of falls with injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

79% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
86%
Team Communicated Well
83%
Discussed Medicines & Safety
77%
Completed Surveys
115
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate78.8%
Improvement in Walking/Mobility79.4%
Improvement in Bathing88.1%
Improvement in Managing Medications79.4%
Improvement in Getting In/Out of Bed85.0%
Improvement in Breathing98.2%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score79.8%
Health Info Transfer to Provider99.3%
Health Info Transfer to Patient87.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
8 reviews
Carrie Lambert

Carrie Lambert

Communication has been abysmal, at best. We have been trying to get set up with in home companion care for 8 weeks now and they just keep dropping the ball. Search elsewhere!

Verified Google review
Dolores Garvis

Dolores Garvis

Thank you for sending Marilyn. She was so cooperative, friendly, resourceful, and caring. You can send her every Saturday.

Verified Google review
Donna Fox

Donna Fox

Home care team is amazing and answered all of my questions . Made me feel like family . Kaitlin was one of the girls I spoke with . She was very helpful .

Verified Google review
Kristina Troyer

Kristina Troyer

They worked with our family to schedule evaluations for PT and OT. The therapists leave notes and future treatment dates/times on his dry-erase calendar which is so helpful. My grandfather loves Nicole from Occupational Therapy.

Verified Google review
Greg Madsen

Greg Madsen

If Cypress Cove could get any better! They just added a phenomenal person to their already amazing team, Shavon Chester. If anyone knows more about seniors in the SWFL community, it is Shavon! Having her now with them, just is the icing on the cake. Love all that they offer and how they are an asset to the senior community.

Verified Google review

Reviews from Google Places for HOME HEALTH BY CYPRESS AT HOME. These are real experiences shared by families and patients.