PINNACLE HOME CARE

fort myers, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

5280 SUMMERLIN COMMONS WAY STE 803

FORT MYERS, FL

Service Area

This agency serves patients in FORT MYERS and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.61% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
82%
Discussed Medicines & Safety
75%
Completed Surveys
375
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.3%
Flu Vaccination Rate52.4%
Improvement in Walking/Mobility82.8%
Improvement in Bathing86.9%
Improvement in Managing Medications83.9%
Improvement in Getting In/Out of Bed84.3%
Improvement in Breathing85.3%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score74.7%
Health Info Transfer to Provider54.3%
Health Info Transfer to Patient88.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
26 reviews
Ana S Agudelo

Ana S Agudelo

I can’t thank my Home Care Nurse enough for the incredible care I received. From the very first visit, they treated me with kindness, patience, and professionalism. They always made sure I felt safe, understood, and supported during a very difficult time for me. Their attention to detail, gentle approach, and the way they explained every step made a huge difference in my recovery. They were always on time, respectful, and truly dedicated to helping me heal. I felt seen, heard, and cared for — not just as a patient, but as a person. I am extremely grateful for everything they did, specially Christian, Humberto and Melissa for checking on my progress, for catching details that others overlooked, and for giving me the confidence and peace of mind I needed. Their compassion and expertise are exceptional. I would recommend this home care service a thousand times over. They helped me through one of the hardest moments in my health journey, and I am deeply thankful.

Verified Google review
todd smith

todd smith

They do not follow through. They do not coordinate with other disciplines meaning PTOT speech and nursing they do not follow up with the doctors on orders. My father-in-law had a UTI for three weeks that they kept saying they didn’t get orders from the doctors, we call the doctors office. The doctor had the order sent it to them. They did not follow through. Do not hire them.

Verified Google review
Charles Daniels

Charles Daniels

Pinnacle home care has made a remarkable impression on me, particularly due to the exemplary nursing staff. I am propel to highlight the exceptional care provided by nurses Amanda and Carissa who have been my main caregiver since I started with the company. Their expertise and wound care and their profound knowledge of nursing practices have been truly outstanding. I also want to acknowledge Renée who has attended To me on a few occasions , for her Skill and professionalism. What says Amanda and Carissa part is a personal attention to dedication they offer. They have consistently made me feel like valued individual rather than just a number. They never rushed through the appointments. Ensure that I receive the best possible care. Their commitment is evident that I require additional visits, they are always willing to accommodate my needs. These nurses deserve a tremendous credit for their hard work and compassionate approach. I am deeply appreciated of their efforts in the excellent care they provide. Their contribution to my healing journey is been invaluable and wholeheartedly. I Give them a five star review thank you Amanda and Carissa for extraordinary support. Dedication.

Verified Google review
Jean Honel Jean Baptiste

Jean Honel Jean Baptiste

I have had a great pleasure to work with Christian Guijosa RN for the care he has provided to the patients at Honel’s Adult Facility Care Home. He is very professional, kind, friendly. He is the kind of nurse (RN) every pts would need. Moreover he is the definition of a great nurse (RN).

Verified Google review
Donna Wholihan

Donna Wholihan

I have had the privilege of having the professionals from Pinnacle Home Care assist me after three major surgeries. Their staff is knowledgeable, kind, friendly and most punctual. They also stay in communication very well. Huge thank you to Karina, physical therapist, Ryan, visiting nurse, Jose, visiting nurse and Linda, physical therapist. All outstanding! Appreciate you!

Verified Google review

Reviews from Google Places for PINNACLE HOME CARE. These are real experiences shared by families and patients.