PREFERRED CARE HOME HEALTH SERVICES

fort myers, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

5292 SUMMERLIN COMMONS WAY STE 1102

FORT MYERS, FL

Service Area

This agency serves patients in FORT MYERS and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.73% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
81%
Completed Surveys
318
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate75.4%
Improvement in Walking/Mobility87.1%
Improvement in Bathing91.2%
Improvement in Managing Medications92.5%
Improvement in Getting In/Out of Bed92.8%
Improvement in Breathing91.1%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score89.8%
Health Info Transfer to Provider91.0%
Health Info Transfer to Patient97.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
31 reviews
Denise Brown

Denise Brown

Met Jania for the first time and fell in love with her Christian is always the GREATEST! The BEST AGENCY I have ever had the pleasure they take AMAZING care of my mother in law! Well done! The therapist David is knowledgeable and very helpful and friendly! Best all around AGENCY! Thank you Preferred!

Verified Google review
Brandi Velez

Brandi Velez

Preferred Health has provided excellent care, and nurses Jania and Christian truly stand out. Both are knowledgeable, patient, and consistently go above and beyond to ensure quality care. They communicate clearly, show genuine compassion, and treat patients with dignity and respect. Their professionalism and kindness made a meaningful difference. I’m very grateful for the care we receive.

Verified Google review
Margaret Hill

Margaret Hill

I can not begin to express my love for this agency and the staff. Jania and Christian came into my home as strangers and quickly became my family. Their care is the best. They take all efforts to keep me home where I'm comfortable and out of the hospital. My husband and I are so pleased and recommend them to all our friends and family.

Verified Google review
Robert Bruner

Robert Bruner

The care I got from this agency was the best I have ever received after many agencies I’ve been with. Christian and his co partner Jania were the most caring, professional healthcare workers I’ve ever been around. They were much help with managing my high blood pressure. Most caring individuals I’ve ever met. Coming from a retired pharmacist this company has very impressive nurses. Christian responded to me on his days off and weekends when I needed help with getting my medication refills. He did not stop until my doctor got back with me and got me what I needed.

Verified Google review
Marylin Smith

Marylin Smith

Excellent care provided to me by the nurses Christian and Jania. They are the BEST two nurses and there efforts and teamwork is like no other. Their gentle touch and capabilities of healing my wounds was a blessing to me. God Bless these two angels.

Verified Google review

Reviews from Google Places for PREFERRED CARE HOME HEALTH SERVICES. These are real experiences shared by families and patients.