THE ROADS HOME HEALTH SOUTHWEST FLORIDA

fort myers, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

14391 METROPOLIS AVE STE 101

FORT MYERS, FL

Service Area

This agency serves patients in FORT MYERS and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.06% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
86%
Team Communicated Well
84%
Discussed Medicines & Safety
75%
Completed Surveys
269
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate89.7%
Improvement in Walking/Mobility89.7%
Improvement in Bathing91.8%
Improvement in Managing Medications89.6%
Improvement in Getting In/Out of Bed90.8%
Improvement in Breathing94.0%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score77.7%
Health Info Transfer to Provider68.5%
Health Info Transfer to Patient88.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Brenda Chambers

Brenda Chambers

Horrible service. Bill medicare. Dont show up. Should not be in business

Verified Google review
Brooke Zanella

Brooke Zanella

Excellent care provided for my grandfather in law. Would recommend this company to all in need of Home Health Care.

Verified Google review
Carol B

Carol B

This group in Miami has not followed up or given prescribed care. Three weeks since eval and still waiting for the daily care they say is needed. Very disappointed. Our elderly need support. The Roads is not providing this.

Verified Google review
ANDREA CAROLINA PINTO PEDREROS

ANDREA CAROLINA PINTO PEDREROS

The staff is very professional and friendly, they know what they are doing and can provide the best care. They offer many services and are always willing to help.

Verified Google review

Reviews from Google Places for THE ROADS HOME HEALTH SOUTHWEST FLORIDA. These are real experiences shared by families and patients.