CONCIERGE HOME CARE
Verified Information
Medicare Certified agency provider
- ownership
Certified since 2022
Key Information
Phone
(352) 435-0101Years in Operation
4
Location & Directions
Service Area
This agency serves patients in GAINESVILLE and surrounding areas in FL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.36% falls with injury
Low rate of falls with injury
85% improved in mobility
Based on patient outcomes
85% improved in mobility
Based on patient outcomes
89% improved in bathing
Based on patient outcomes
84% improved managing meds
Based on patient outcomes
90% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services
Contact this home-health-agency for detailed information about their services and offerings.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Stephanie Reese
The people working there are very kind and committed. Checked on me daily between in-home visits. Answered all my questions. Bree, Tee & Richard were great. Thanks team.
Ken Duffield
My wife is in an Alzheimer’s care facility. Concierge has been overly aggressive to get me to use their services. The have missed a meeting and tried to make contact with my son who is a secondary emergency contact. I have written a letter asking them to stop all contact. This month the Medicare billing statement shows over $1,300 in charges billed to Medicare, all unauthorized. I have no trust in them.
Deborah Bowen-Haley
My family and I highly recommend Concierge Home Care in Gainesville, FL. From our initial consultation with Penny to the outstanding care provided to our elderly father with advanced Alzheimer’s, we were treated with the utmost care, compassion, and respect. The in-home care provided allowed us to have a few cherished moments with Dad before he was transferred to an inpatient hospice facility. A special shout-out and sincere thanks to our caregivers, C’iara, Kyesha, Angela, and Chastity, for their patience and understanding during a difficult time for our family.
Carl Barfield
Anyone needing home health care should definitely consider Concierge Home Care. Penny Bryan is a marvelous individual who is caring, professional and compassionate. She is extremely good and highly experienced. Consider Concierge Home care for your needs. You will not regret it.
TJ P
My Dr.'s office sent this service to help me after my knee replacement. The first visit was good. I never saw anyone after that!! They cancelled appointments with out informing me at all so I am left waiting on them. When I would call them they would apologize and reschedule and then not show up. Extremly unreliable!!! I called my Doctor and let them know how they ran their business and how unreliable they were. My husband had knee replacement surgery and I made sure the VA new not to use them!!
Reviews from Google Places for CONCIERGE HOME CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(352) 435-0101Years in Operation
4
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov