A CARE CONNECTION HOME HEALTH

jacksonville, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

11512 LAKE MEAD AVE, UNIT 402

JACKSONVILLE, FL

Service Area

This agency serves patients in JACKSONVILLE and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.36% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
94%
Completed Surveys
62
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate59.1%
Improvement in Walking/Mobility85.0%
Improvement in Bathing90.4%
Improvement in Managing Medications86.4%
Improvement in Getting In/Out of Bed89.0%
Improvement in Breathing90.8%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury2.4%

Lower is better

Discharge Function Score81.3%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
23 reviews
Fischer Anderson

Fischer Anderson

The care provided by this company is second to none. Debbie and her team are top notch. They went above and beyond all my expectations of a home health care company. 10/10 recommend. Thank you for all your help and support!

Verified Google review
Rita Brady

Rita Brady

I want to commend Katherine Hughes at A Care Connection When my husband came home from the hospital she assisted me in obtaining home health care. She was extremely patient, always pleasant despite the many many changes I made to his schedule She was knowledgeable and I cannot thank her enough for all the time she spent in helping us I commend her, she is an asset to A Care Connection Rita Brady

Verified Google review
Ron C

Ron C

A Care Connection Registered Nurse (RN), saved my wife's life. Her name is Harmony, RN. She had been coming to our home for several weeks as part of my wife's home care team; along with representatives from Occupational and physical therapy (OT and PT). That day, she took one look at my wife and immediately called the fire department for the EMT's. That called saved my wife's life. You see, my wife was so close to dying and needed emergency doctors and nurses to stabilized her. If not for Harmony's training and her quick action to get her to a hospital, my wife of 52 years would have died. Thank God for "A Care Connection"

Verified Google review
Diane Scherff

Diane Scherff

A Care Connection has been a stellar company to work with for my two hip replacement surgeries 1.5 years apart. For my most recent surgery two weeks ago, Andrew Salinas provided excellent physical therapy services. He actually cares about the patient and wants you to progress successfully post-surgery. Thank you!!!

Verified Google review
Margaret Love

Margaret Love

I have never had a home health experience before. I had heart surgery in January and the hospital connected me with “a care connection” company. The nurse who visited was named Regina. She was absolutely amazing! She is knowledgeable, professional and pleasant. She was very helpful in explaining how to care for the incision sites. Regina made a huge difference in my overall outlook and healing process. This is an excellent company, And anyone would be fortunate to have Regina come to care for you.

Verified Google review

Reviews from Google Places for A CARE CONNECTION HOME HEALTH. These are real experiences shared by families and patients.