ACCESS HOME HEALTH

jacksonville, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2019

Key Information

Years in Operation

7

Location & Directions

Address

8665 BAYPINE RD STE 215

JACKSONVILLE, FL

Service Area

This agency serves patients in JACKSONVILLE and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:81%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.22% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

76% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
90%
Team Communicated Well
85%
Discussed Medicines & Safety
76%
Completed Surveys
192
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate39.8%
Improvement in Walking/Mobility88.6%
Improvement in Bathing90.6%
Improvement in Managing Medications88.3%
Improvement in Getting In/Out of Bed88.2%
Improvement in Breathing76.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score72.0%
Health Info Transfer to Provider46.2%
Health Info Transfer to Patient74.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
26 reviews
Sumaira McCloud

Sumaira McCloud

Blake, Will, Cassidy, I cannot say enough about this company and the staff. Everyone runs to help and tries to do everything within their power to assist our patients returning home from SNF care. I appreciate the family-feel Access HH offers where we know nurses by name and therapists, too. This company is doing things RIGHT!

Verified Google review
Naomi Osorio

Naomi Osorio

Karen D. has been absolutely exceptional in her care of Eric. She always arrives prepared with the right supplies, thoughtful suggestions, and a warm, professional presence that makes all the difference. Karen blends expertise with genuine kindness—she’s attentive, funny, compassionate, and consistently goes above and beyond. We are deeply grateful for you, Karen. Thank you for your outstanding care, your patience, and your heart. God bless you, and thank you for being truly amazing.

Verified Google review
Jennifer

Jennifer

Access Home Health is a great agency. Shelly is attentive and was genuinely concerned about my healthcare needs. She was also professional, trustworthy and very caring. Communication was great and she is just a pleasant person. I highly recommend Access if anyone needs home care. Ask for Shelly because she is fantastic!

Verified Google review
Carla Bryant

Carla Bryant

Quality, professional home health services. I received both nursing and PT after a recent surgery. Both the nurse and the PT's are exceptional in their knowledge, people skills and ability to adjust their treatment plans to my progress. I'm very happy with Access Home Health.

Verified Google review
Dan Jones

Dan Jones

My nurse, Tiffany, is the best nurse ever!!! I am healing quickly and my podiatrist is impressed with my recovery, and so am I. She’s very knowledgeable and has a great bedside manner. The office staff is also top notch!! I won’t use another home care provider!!!

Verified Google review

Reviews from Google Places for ACCESS HOME HEALTH. These are real experiences shared by families and patients.