ALIVIA HOME HEALTH

jacksonville, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

5450 RAMONA BLVD

JACKSONVILLE, FL

Service Area

This agency serves patients in JACKSONVILLE and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:77%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.71% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
87%
Team Communicated Well
80%
Discussed Medicines & Safety
79%
Completed Surveys
44
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate52.3%
Improvement in Walking/Mobility86.1%
Improvement in Bathing92.7%
Improvement in Managing Medications80.7%
Improvement in Getting In/Out of Bed89.7%
Improvement in Breathing89.0%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score70.7%
Health Info Transfer to Provider86.5%
Health Info Transfer to Patient99.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.6
10 reviews
Darrell Lawrence

Darrell Lawrence

My brother lives at an assisted living home. I was the sole caregiver before The Pace Place got involved. Now, they make sure he gets to his doctor's appointments and provide financial assistance for housing and medical. They helped increase his mobility with a consistent physical therapy routine. I can't say enough about how much they have helped me. The Pace Place is an amazing organization. Thank you for all your help and support!

Verified Google review
Cyn Gandy

Cyn Gandy

Pace Place believes only the elderly. The elder mother I have is not “ok”. They say she’s in her right mind. She isn’t not. They only want the $. . Do not take your loved one there. It’s awful.

Verified Google review
Cyn Gandy

Cyn Gandy

Don’t go to this place. My mom is supposedly in their “care”, they will not talk to the family about help. And she needs HELP today. I just want her taken care of by qualified care providers with RN’s and NP’s. And Jeff is unacceptable.

Verified Google review
Eric's Wife

Eric's Wife

For months I have been trying to get my mother-in-law reinstated back into Pace place. A woman named Cindy came to my home and did the interview and everything. That was about 7 months ago and my husband and I have been calling Cindy to find out if my mother-in-law's Medicaid have started, all we get is ignored or excuses. Today really set it off for me because when I called pace place which was July 30th around 1:30 p.m. I spoke to Miss Cindy and she reassured me that she would call me by the end of the business day like she always do. I said to her "you always say you're going to call me back but you don't" and she said " I promise I will call you back by the end of the business day." It is now 3:15 a.m. July 31, once again Cindy lied to me and I am so upset that I can't even sleep right now.

Verified Google review
Rosa Aranzabal

Rosa Aranzabal

I have no words to express my gratitude to Pace Place, since my mom is been participating in the program, her life changed, she seems happier, more active, always talk about her good experiences with the staff, how wonderful, professional, respectful and patience they are. Also offering activities and meals on the center were she share good time with others while I'm working. God bless all

Verified Google review

Reviews from Google Places for ALIVIA HOME HEALTH. These are real experiences shared by families and patients.