CHOICE MATTERS HOME HEALTHCARE INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2013
Key Information
Location & Directions
Service Area
This agency serves patients in JACKSONVILLE and surrounding areas in FL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.27% falls with injury
Low rate of falls with injury
87% improved in mobility
Based on patient outcomes
87% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
90% improved managing meds
Based on patient outcomes
93% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Sharon Searcy
I have to say after having my 2nd knee replacement I knew i needed a different home care that would be tough not sympathetic so I could reach goals that were expected. JON was not only knowledgeable about my knee surgery but he knew how to get the best results and rooted me on the whole time. He explained what to expect and could give me comforting answers on any concern I had. He was on time, courteous and really cared. This was definitely a better experience! Choice Matters is lucky to have JON as part of their staff.
Joe Rossi
Amazing healthcare. I have wounds due to diabetes and lymphedema. I have been working with Regina and let me tell you friendly, personable, knowledgeable. She knows her job and her skills are top notch in my opinion. A wound I thought would take a year to heal is pretty close to fully healed maybe by the new year. I am thankful for their professionalism but even more so their sincereity and willingness to answer my multitude of questions. I'm the type I'm willing if I know why things will be done a certain way etc. if I could give more than 5-stars I would.
Melodee Mae
Feeling quite overwhelmed after surgery, I trusted a friend's recommendation and called Choice Matters Home Health Care, specifically requesting the physical therapist, Jon. The ability to recover at home was a blessing, but my primary concern was ensuring my recovery didn't suffer. Jon immediately eased my anxiety during his first visit. His approach was methodical, and he communicated in depth the 'whys and what's' of every exercise. His profound understanding of human anatomy—both muscular and skeletal—was evident in our discussions. Though the exercises were challenging and the homework wasn't always fun, I began to see improvement in my strength and balance as he built up my capabilities. Furthermore, Jon was the picture of professionalism: always on time and never missed a single session. I would definitely recommend Choice Matters and, most importantly, the exceptional care provided by Jon.
Vicki Hollingsworth
I can’t say enough great things about my PT care with Jon. I have an extremely low tolerance for pain & Jon could tell. He was very compassionate to my pain & my needs. He took time with me at every visit, I never felt rushed or like I was just a number in the system. He was positive on my recovery but also had me working to my potential. Thank you Choice Matters PT Jon!
Jackie Williams
I cannot express enough gratitude for the exceptional care my mother received from Choice Matters! From our very first interaction, their team demonstrated unparalleled professionalism, compassion, and dedication. The caregivers were not only highly skilled in managing my mother’s health needs, but they also treated her with such warmth and respect, making her feel comfortable and cherished. They went above and beyond, ensuring her comfort, dignity, and well-being were always prioritized. Communication was consistently clear and proactive, keeping our family informed every step of the way. Thanks to Choice Matters my mother was able to remain in the comfort of her own home, receiving top-notch care that truly made a difference in her quality of life. I wholeheartedly recommend them to anyone seeking reliable, compassionate, and high-quality home health services!
Reviews from Google Places for CHOICE MATTERS HOME HEALTHCARE INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov