CONCIERGE HOME CARE

jacksonville, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2021

Key Information

Website

Not Available

Years in Operation

5

Location & Directions

Address

4655 SALISBURY ROAD, SUITE 210

JACKSONVILLE, FL

Service Area

This agency serves patients in JACKSONVILLE and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.26% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
86%
Team Communicated Well
79%
Discussed Medicines & Safety
77%
Completed Surveys
223
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate59.6%
Improvement in Walking/Mobility86.9%
Improvement in Bathing89.4%
Improvement in Managing Medications83.4%
Improvement in Getting In/Out of Bed89.8%
Improvement in Breathing90.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score60.3%
Health Info Transfer to Provider85.8%
Health Info Transfer to Patient99.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

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