HOME FIRST HOME HEALTH CARE LLC

jacksonville, FLMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2015

Key Information

Years in Operation

11

Location & Directions

Address

101 CENTURY 21 DR STE 210 - A

JACKSONVILLE, FL

Service Area

This agency serves patients in JACKSONVILLE and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.66% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
89%
Team Communicated Well
91%
Discussed Medicines & Safety
74%
Completed Surveys
99
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.4%
Flu Vaccination Rate47.7%
Improvement in Walking/Mobility84.2%
Improvement in Bathing83.6%
Improvement in Managing Medications88.6%
Improvement in Getting In/Out of Bed87.5%
Improvement in Breathing90.3%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score62.3%
Health Info Transfer to Provider91.3%
Health Info Transfer to Patient97.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
catherine dupont

catherine dupont

I absolutely LOVE all the staff at Home First. From intake, Nicole to Gina, who gets me everything I need, they are great at getting things together to keep me in optimal health . My nurses, Deby, Destiny, and Beth, the nursing supervisor are fantastic and very knowledgeable and caring. I can’t say enough about Jason in physical therapy. He is such a wonderful person and so thoughtful and kind. He actually took the time to bring me a rollator type walker that he brought over on a Sunday, his day off. He and Brian are so good at getting me walking again. If you need home health, look no further than Home First Home Health agency. They are, by far, the best home health agency out there. Gina and Beth were both amazing in getting me a special cushion and spent a huge amount of time on it. THANK YOU

Verified Google review
Melissa Davis

Melissa Davis

Just finished my final session with Blake after my total knee replacement surgery in September. He pushed me when I didn't think I could go. He not only is smart, he's funny and friendly. I feel like I gained a great friend. He's extremely knowledgeable and motivating. Thank you!

Verified Google review
Denise Lane

Denise Lane

Leah is a excellent physical therapist. Always on time and very helpful and pleasant!

Verified Google review
Ben Wilson

Ben Wilson

UNPROFESSIONAL!!! Staff operating, as if, without a standard of procedures. Aggressively, making multiple calls like ambulance chasers. One behind the other trying to force you into contact even after they have left messages. Let me return the call. Don't inundated me and beat me into submission with annoying back to back calls. One guy came to my home unannounced and entered the dwelling, stating he was concerned with my health. The problem is he was not authorized to be on my private property. He just showed up prior to my consent..

Verified Google review
Vanessa Haiduk

Vanessa Haiduk

No written review provided

Verified Google review

Reviews from Google Places for HOME FIRST HOME HEALTH CARE LLC. These are real experiences shared by families and patients.