PRUITTHEALTH @ HOME- JACKSONVILLE

jacksonville, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Years in Operation

3

Location & Directions

Address

4250 LAKESIDE DR STE 116, JACKSONVILLE FL 32210

JACKSONVILLE, FL

Service Area

This agency serves patients in JACKSONVILLE and surrounding areas in FL.

Quality Highlights

Based on CMS quality data

1.49% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
99%
Team Gave Professional Care
86%
Team Communicated Well
95%
Discussed Medicines & Safety
76%
Completed Surveys
18
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate50.7%
Improvement in Walking/Mobility85.2%
Improvement in Bathing88.8%
Improvement in Managing Medications87.1%
Improvement in Getting In/Out of Bed87.7%
Improvement in Breathing89.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.5%

Lower is better

Discharge Function Score65.9%
Health Info Transfer to Provider95.9%
Health Info Transfer to Patient94.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
50 reviews
Janet reissig

Janet reissig

Aging True has been a life saver for my dad and I. I am his full time caregiver. Without their help and resources I'm not sure what we would have done. They are phenomenal! Jade is wonderful!

Verified Google review
Liz Smith

Liz Smith

The Meals on Wheels volunteer came to my client 🏡. I guess my 93 yo client didn't move fast enough so she left without giving my client her food; the person left a door hanger with a number for my client to call. We both called and no answer. I called the main number and was transferred to meals on wheels extension and still no answer. I left a message and no one BOTHERED to call my client. Poor business practices. I understand this is a non-profit and many of the "staff" are volunteers. But it doesn't hurt to take pride in the volunteerism.

Verified Google review
Danette Nunnally

Danette Nunnally

One of the best agency's in town, and there concern for the Elderly is second to none and I must mention Ms. Francine Costillo, Aging True Volunteer Manager who goes beyond the call of duty for the Jacksonville, FL and surrounding Counties Seniors. She is a blessing to the Agency and the Community. Thank you

Verified Google review
Heather Gladden

Heather Gladden

I have been trying to get in touch with Aging True meals on wheels service for a long time to pay a bill for my grandmother, who used to be a patient. None of the phone numbers I have been given have worked, including this one, which is supposed to be open until 5 pm. I have been calling since 3 pm. I have called, left messages, no responses. This bill is from 2021! This shows you just how long I have been trying to get a-hold of someone.

Verified Google review
Michelle Lay

Michelle Lay

Aging True doesn't even deserve 1 star! But I had to give 1 because I wouldn't be able to post this important message to whoever needs home health. The administration there is very incompetent, and so are the puppets in the office.... A current patient of Aging True, using their physical therapy, still having 3 weeks or longer left of physical therapy, went into the hospital for 3 days, Aging True discharged her. Remind you guys she has great insurance. A no problem patient, always compliant. DO NOT USE AGING TRUE 1 OF THE WORST HOME HEALTH AGENCY'S IN JACKSONVILLE!!

Verified Google review

Reviews from Google Places for PRUITTHEALTH @ HOME- JACKSONVILLE. These are real experiences shared by families and patients.