UF HEALTH HOME CARE - JACKSONVILLE

jacksonville, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1976

Location & Directions

Address

580 W 8 ST TOWER 2 STE 9009

JACKSONVILLE, FL

Service Area

This agency serves patients in JACKSONVILLE and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.66% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

77% improved managing meds

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
83%
Completed Surveys
126
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.9%
Flu Vaccination Rate51.4%
Improvement in Walking/Mobility85.1%
Improvement in Bathing83.9%
Improvement in Managing Medications77.0%
Improvement in Getting In/Out of Bed88.7%
Improvement in Breathing85.1%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score70.1%
Health Info Transfer to Provider41.7%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2
13 reviews
Beverly Walker

Beverly Walker

My husband had a brain shunt surgery at UFH. This operation requires an MRI ever so often to insure the proper pressure of releasing fluid from the brain. A card from the maker of the shunt that has necessary info for future MRIs is supposed to be given to the patient or responsible person, this was not done. I am unable to get a new/or replacement card. No one seems to have it and it can not be replaced. My husband needs open heart surgery and the doctor wants the card so he knows what medical needs are necessary before hand. Everyone wants to do a verbal ok for the MRI which the heart doctor doesn't want to do. UFH has not helped me in getting the informant needed.

Verified Google review
Gemma Del Prato

Gemma Del Prato

Rooms are very dirty, they didn't get me any food in hours (they just forgot) and when I called a nurse for help no one was showing up for at least 30-45 minutes.

Verified Google review
ricardo m

ricardo m

My wife went to see an optometrist and they was all unprofessional to her , and told her you are too young to have that problem and did not continue testing ... Smh..

Verified Google review
Tina

Tina

No they are not very good but when your financially in a bind, they are there.

Verified Google review
Scott

Scott

Tower 1 floor 5 suite 513 what a joke why make an appointment they mean nothing they never go by your appointment time the average wait is approx 2 hours with an appointment.

Verified Google review

Reviews from Google Places for UF HEALTH HOME CARE - JACKSONVILLE. These are real experiences shared by families and patients.