WELCOME HOMECARE

jacksonville, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Key Information

Years in Operation

34

Location & Directions

Address

9570 REGENCY SQUARE BLVD

JACKSONVILLE, FL

Service Area

This agency serves patients in JACKSONVILLE and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.01% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
82%
Completed Surveys
282
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate71.7%
Improvement in Walking/Mobility89.8%
Improvement in Bathing90.6%
Improvement in Managing Medications86.5%
Improvement in Getting In/Out of Bed88.9%
Improvement in Breathing89.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score79.2%
Health Info Transfer to Provider77.1%
Health Info Transfer to Patient71.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
13 reviews
Graham Hill

Graham Hill

I was assigned Welcome Homecare for post op rehab on my knee and I’m so glad I did. The physical therapist, Ben, was professional, enjoyable, and always on time. I’d recommend Welcome Homecare to anybody looking for physical therapy at home!

Verified Google review
Anthony Mangubat

Anthony Mangubat

Great company to work with!!! We try our best to provide the best service all the time.

Verified Google review
Zac V

Zac V

I had a great experience working with Ben during my knee replacement surgery. Each session was well-structured, and he was always attentive, encouraging, and knowledgeable. I appreciated how he listened to my concerns and adjusted exercises as needed. Thanks to Ben's guidance, I’ve made a full recovery and returned to my normal activities pain-free. I highly recommend him to anyone in need of professional, supportive, and effective physical therapy.

Verified Google review
John Bournias

John Bournias

Thanks so much for Lauren’s help, kindness and patience today in helping my brother and family post op. What a blessing. First class help and guidance.

Verified Google review
Angela Irby

Angela Irby

I have a hard time finding the words to express how wonderful Welcome Homecare is. Everyone is so respectful, caring, professional. My care was excellent. I truly am fortunate to have found Welcome Homecare. The staff went out of their way to take care of me. Way above and beyond. I highly recommend Welcome Homecare. I just love them! They even sent me a birthday card signed "family" not team.

Verified Google review

Reviews from Google Places for WELCOME HOMECARE. These are real experiences shared by families and patients.