VITALCARING GROUP
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2002
Key Information
Location & Directions
Service Area
This agency serves patients in JACKSONVILLE and surrounding areas in FL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.38% falls with injury
Low rate of falls with injury
91% improved in mobility
Based on patient outcomes
91% improved in mobility
Based on patient outcomes
94% improved in bathing
Based on patient outcomes
94% improved managing meds
Based on patient outcomes
94% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
pilar garcia
A cozy place where the service is excellent; I felt very comfortable, the attention was exquisite, and they were very professional.
Paul Mahoney
Our family was in a bind when we lost our long time caregivers due to COVID. We desperately needed some 24/7 home health care for our loved one who was "parked" in a hospital until we could find help. Having the same caregivers for years, it was a daunting task to enter the public market place with no recommendations. Our family was blessed to find Diligent. After meeting Will on a couple of occasions, we knew we had found the right company to give us the special quality loving care that we were used to receiving. They were fantastic, reliable, flexible - understanding the dire circumstances we faced, easy to work with, and indeed provided that special TLC that we were looking for. Cudo's to Will and all the kind care givers at Diligent Home Health Care. Paul
Lisa Mertz
I would highly recommend DILIGENT. I cant say anything negative about my experience. I was in immediate need of 24 hours care in addition to the assisted living that we was currently paying for my dad. When I called for assistance it was nothing but a relief to know that they could assist me. They were so kind and understanding. When there was a delay in moving him to another facility, they were able to continue to get me assistance immediately. Great communication during the short period that we used Diligent. The care givers that were sent to assist with my dad were all wonderful and great with him. He really enjoyed Katrina during the time until we had to move him into a full memory facility. They were able to also direct me to a video as well as group to assist with dealing with dementia individuals. They have reached out to me since the move to see how he is doing. Dementia is hard on the family but its great to know people are there to assist and help you get through the tough beginnings of understanding this disease.
Lucia Roney
At the time I contacted Diligent Home Health Care to assist my elderly parents, I didn’t know that a wonderful relationship was going to follow. Will drove over an hour across town after working all day, to come and meet me and my parents. We needed to complete paperwork because we were eager to begin receiving services right away. The very next day, sweet Lola came into our lives. Will told us he thought she would be a good “fit.” He certainly was right! We couldn’t have been more fortunate. The words compassionate, kind, patient, thoughtful and caring all describe the qualities the individuals at Diligent possess. It gives me and my brothers great comfort to know that our parents are being cared for with such respect and with such a genuine concern for their well being. Will calls regularly to touch base and just to ask how things are going. And Lola is simply put, an angel! We are so grateful we found Diligent. Their commitment to their clients is remarkable.
OPG Calendear
No written review provided
Reviews from Google Places for VITALCARING GROUP. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov