ACTION HOME CARE

jupiter, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Phone

Years in Operation

14

Location & Directions

Address

1005 W INDIANTOWN RD

JUPITER, FL

Service Area

This agency serves patients in JUPITER and surrounding areas in FL.

Patient Satisfaction

2/5
Would Recommend:66%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
85%
Team Communicated Well
85%
Discussed Medicines & Safety
69%
Completed Surveys
96
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.8%
Flu Vaccination Rate65.4%
Improvement in Walking/Mobility95.4%
Improvement in Bathing91.1%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score75.5%
Health Info Transfer to Provider79.0%
Health Info Transfer to Patient95.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
7 reviews
Thomas Burke

Thomas Burke

Heather was so helpful getting me on the schedule the next morning with Maurice. Incredible service and dedication to their clients

Verified Google review
mark petran

mark petran

Professional and knowledgeable. Very satisfied with service

Verified Google review
Shea Cogle

Shea Cogle

Always came on time and very professional! I would recommend to use this company and all of the therapists and nurses were extremely nice.

Verified Google review
Slater Woodard

Slater Woodard

Very good customer service and helped at ton

Verified Google review
Felicia Thompson

Felicia Thompson

Action Homecare is not professional at all made reservations two months in advance then called again a month in advance to make sure everything was good had surgery on June 21st called right after surgery and they said they need documents from my doctor and got the doctor to fax documents for the 3rd time after that point we should receive a call from the nurse we waited to two pm the next day they never called so I called them and they told me still waiting on paperwork I explained to them that I sent the same paperwork three times at that point they said to let them check their files they said the paperwork was not in there at that point I was very frustrated and they told me they will call the doctors office at that point I waited two more hours I called them back they told me they have the paperwork from PA that no longer work there at that point I caught them in a lie and I fired them. Worst customer service ever even the worst company

Verified Google review

Reviews from Google Places for ACTION HOME CARE. These are real experiences shared by families and patients.