ISLAND HOME CARE

key west, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Location & Directions

Address

1718 N ROOSEVELT BLVD

KEY WEST, FL

Service Area

This agency serves patients in KEY WEST and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:88%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.84% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
82%
Completed Surveys
219
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.6%
Flu Vaccination Rate32.7%
Improvement in Walking/Mobility89.8%
Improvement in Bathing91.8%
Improvement in Managing Medications87.4%
Improvement in Getting In/Out of Bed89.2%
Improvement in Breathing90.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score71.7%
Health Info Transfer to Provider82.0%
Health Info Transfer to Patient89.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
15 reviews
Caren Cone

Caren Cone

I'm just appalled by the rudeness of whoever answers the phone( I think her name is Liz). Please be kind, people are looking for your services during some of their most vulnerable time.

Verified Google review
Doi Recamara

Doi Recamara

Easily the BEST experience we have ever had at any healthcare service EVER! The whole staff was amazing! I brought my hubby in for a massage therapy and and everything went so smoothly. They were super patient and very attentive with all of them. I seriously could not recommend this place more!

Verified Google review
Sheryl SCHOFFSTALL

Sheryl SCHOFFSTALL

I am totally out of my Aspira catheter supplies! I have been promised them by yesterday. They never showed. Now how can I take care of my husband's needs. This is so very wrong!

Verified Google review
Pete Petersen

Pete Petersen

I went a week without any in-home care that they were supposed to be providing. I would recommend any other service.

Verified Google review
Melissa Helmholtz

Melissa Helmholtz

Island home care was fantastic! My physical therapist Page was the best! All the staff is knowledgeable and caring. I would definitely use their services again in the future.

Verified Google review

Reviews from Google Places for ISLAND HOME CARE. These are real experiences shared by families and patients.