MEDERI CARETENDERS

kissimmee, FLMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1991

Key Information

Location & Directions

Address

1167 MIRANDA LANE

KISSIMMEE, FL

Service Area

This agency serves patients in KISSIMMEE and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:79%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.8% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
89%
Team Communicated Well
84%
Discussed Medicines & Safety
83%
Completed Surveys
261
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care86.9%
Flu Vaccination Rate45.5%
Improvement in Walking/Mobility88.5%
Improvement in Bathing90.1%
Improvement in Managing Medications86.2%
Improvement in Getting In/Out of Bed88.4%
Improvement in Breathing93.3%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score72.0%
Health Info Transfer to Provider38.4%
Health Info Transfer to Patient92.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.9
14 reviews
Jesus manuel Muniz rosa

Jesus manuel Muniz rosa

I would definitely recommend Irma M. She was phenomenal in my after care. She was supportive, informative, attentive and very genuine. Answered all my questions and made me feel comfortable and capable. Thank you IRMA METRIO for your outstanding dedication and care for me as your client. You’ve been a true blessing in my life and in my recovery.

Verified Google review
Michele Torres

Michele Torres

RUDY was an Amazing Physical Therapist! He cared for me during my many many hip dislocations and revisions! He was very professional, tough but gentle pushing me, but most of all compassionate! He works nearly a year plus straight 2022-2024! Trust me I’ve worked in the medical field and they are above the rest! Nola Jean my Occasional Therapist went above and beyond for me!!! If it wasn’t for both of them I’d probably not be as mobile as I finally am!

Verified Google review
Judy Go Wong

Judy Go Wong

I absolutely love Mederi Caretenders! Their team is always attentive, kind, and incredibly helpful, providing me with the answers I need whenever I call. I work with them on behalf of my dad, and the nurses and physical therapists have been nothing short of exceptional—professional, compassionate, and dedicated. I highly recommend Mederi Caretenders to anyone in need of home healthcare assistance!

Verified Google review
Kev Kev

Kev Kev

This company is unreliable. My insurance company could only have this company on payroll if they are the cheapest. It took a week to hear from anyone once I was released from the hospital when I needed help most. The way they schedule services is ridiculous. My barbecue is more professional and conscientious. Appts are missed and no shows are frequent. Despite the pre-release visit from Allie,who talks up the quality of services, request another home care provider if they attempt to stick you with this company. You will save yourself the aggravation.

Verified Google review
Linda Marie Robinson

Linda Marie Robinson

Horrible care after the initial visit. Two no call no shows, showing up without any contact on a Saturday morning at 9 am, never checked my wound but told her supervisor she was. She was falsifying the paperwork saying she was checking my wound when she was not. That is fr as ud! She didn't consistently check my vitals. They discharged me two months ago but didn't even tell me and then promised my care support manager the discharge paperwork was "in the mail". That was two weeks ago and I can't order my medical supplies without it! I have complained multiple times to the supervisor.

Verified Google review

Reviews from Google Places for MEDERI CARETENDERS. These are real experiences shared by families and patients.