VILLAGE HOME CARE LLC

lady lake, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

1269 E SILVER ROAD 466

LADY LAKE, FL

Service Area

This agency serves patients in LADY LAKE and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:82%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.61% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

75% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
87%
Team Communicated Well
88%
Discussed Medicines & Safety
67%
Completed Surveys
103
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate81.9%
Improvement in Walking/Mobility89.0%
Improvement in Bathing92.5%
Improvement in Managing Medications75.2%
Improvement in Getting In/Out of Bed91.1%
Improvement in Breathing91.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score81.7%
Health Info Transfer to Provider61.3%
Health Info Transfer to Patient87.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
12 reviews
Katurah Futch

Katurah Futch

Village Home Care by far goes above and beyond! I have had these guys in place for almost a year! I can't even begin to say thank you enough for this company and everyone whom was involved with my mother's care ! You guys know who you are !! I love you all till the ends of the earth ❤️❤️ ! They set the bar so high they should be the example of what a Home Health company should aim to become! You have a cheerleader for life.

Verified Google review
Maryann C

Maryann C

Excellent! I cannot say enough good things about Village Home Care. My elderly father has been treated as if he was their own father. EVERYONE who works there has been so very polite nice detailed caring responsive. Billie O/T, Dustin P/T, Denise P/T, Rhonde, Chris R., Jeanine. My father has been using them since 2024. They are very accomodating.

Verified Google review
Jose Solis

Jose Solis

Village Home Care is the ONLY home health company I would recommend to anyone. The staff there is so knowledgeable and amazing at their jobs, all while being some of the most caring people on the planet. People like Jen Harris and their wound care nurses Gigi and Robert are what make this place so amazing. Please keep them as long as you possibly can! Thanks for everything you guys do!

Verified Google review
Terry Byers

Terry Byers

We have had the most wonderful experience with Village Home Health. From the first contact with Chris, who explained how home health care works, since this was our first experience! Then we met GiGi, our nurse! She made us feel so special, had so many ideas of how to make the recovery my husband is making from a total hip replacement! She has returned texts and calls quickly and solved major problems my husband developed while recovering. I truly don’t know what we would have done with out her care, concern and expertise!!! Kimberly replaced his dressing and took good care of him too. Shawn is the perfect PT for us! My husband is extremely picky about who he works with, especially when it comes to health care!!! Everyone we have had contact with have been very professional, caring and on the spot perfect for us! I can’t thank them enough for their care!!! We would use them again in a heartbeat! Just hope we don’t have to do so!!! Thank you everyone at Village Home Health!!

Verified Google review
Susan

Susan

Being recommended to Village Home Care was the BEST thing for my 87 year old mother. Chris Bauer immediately contacted me and spent quality time on the phone explaining how things worked. I could tell right away that he was very knowledgeable and well-versed in the field of home health care. I knew I was speaking to the right person to guide my mom. Not only did he make me feel at ease but he assigned Ana as my mother's Physical Therapist and Hal as her Occupational Therapist. Let me tell you...Ana is exactly what the doctor ordered. She took my mom from gingerly using a walker to relearning how to walk with a cane. She was firm but very positive and was insistent upon doing things correctly. Her feedback was absolutely fantastic and my mom's safety was always her number one concern. Hal was wonderful as well focusing on her upper body strength. He was patient, pleasant and informative. My mother, brother and I couldn't be more pleased with the outcome from all those involved with Village Home Care. From Chris, to Ana and Hal we are sincerely grateful for giving my mom the gift of being able to walk again and a better quality of life. Most of all we feel blessed to have met such warm and wonderful people. They are true professionals.

Verified Google review

Reviews from Google Places for VILLAGE HOME CARE LLC. These are real experiences shared by families and patients.