CENTERWELL HOME HEALTH

lake city, FLMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1991

Location & Directions

Address

419 SW STATE ROAD 247 STE 109

LAKE CITY, FL

Service Area

This agency serves patients in LAKE CITY and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.38% falls with injury

Low rate of falls with injury

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
92%
Team Communicated Well
92%
Discussed Medicines & Safety
87%
Completed Surveys
301
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate45.1%
Improvement in Walking/Mobility96.5%
Improvement in Bathing94.4%
Improvement in Managing Medications92.1%
Improvement in Getting In/Out of Bed94.4%
Improvement in Breathing92.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score71.6%
Health Info Transfer to Provider84.3%
Health Info Transfer to Patient99.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
17 reviews
Genny Hazelip

Genny Hazelip

YOUR STAFF IS EXCEENT AND VERY CHEERFUL ..I ENJIY THEIR VUSITS IMMENSLEY AND HAVE IMPROVED SOOO MUCH UNDER THEIR CARE..I THINK ALL OF THEM DESERVE A RAISE FOR THE QUALITY OF SERVICE THEY GIVE. I WILL RECOMMEND YOUR CO..TO OTHERS..GOD BLESS YOU ALL..

Verified Google review
Helen Mort

Helen Mort

The nurses and the physical therapist and occupational therapist were all very pleasant and gave me good care and we're very pleasant to talk to and had a very good rapore with me when the came to do my care

Verified Google review
Sue Case

Sue Case

All nurses. PTs. And PTAs have been great. Andrea is the best PTA I’ve ever had and I’ve had a lot.

Verified Google review
Debby San Inocencio

Debby San Inocencio

Everyone is so professional, great skills, they care of Efrain as he is part of there family. I want to thank Keith, Andrea, Jon and Kayla for the awesome job they have done. There's no words to express my gratitude to them, they have come part of our family. We love them.

Verified Google review
Tim Murphy

Tim Murphy

Kindred provided services for my mother and their staff was very professional and thorough. Their physical therapy team was abIe to help my mother with her rehab allowing her to get around safely at home and out in public. I would highly recommend Kindred for home health care.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.