COMMUNITY HOME HEALTH SERVICES

lake worth, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1979

Key Information

Years in Operation

47

Location & Directions

Address

4175 S CONGRESS AVE STE S

LAKE WORTH, FL

Service Area

This agency serves patients in LAKE WORTH and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:81%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.95% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
76%
Completed Surveys
222
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.1%
Flu Vaccination Rate77.9%
Improvement in Walking/Mobility93.1%
Improvement in Bathing93.0%
Improvement in Managing Medications93.3%
Improvement in Getting In/Out of Bed93.4%
Improvement in Breathing91.6%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score70.5%
Health Info Transfer to Provider91.6%
Health Info Transfer to Patient97.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
8 reviews
Kaitlin Kitts

Kaitlin Kitts

MSA Community Home Health truly sets the standard for compassionate, high-quality home health care. From the very first interaction, it’s clear that their team is dedicated to treating patients with dignity, professionalism, and genuine care. Their comprehensive range of services is outstanding. The cardiology, pulmonology, and diabetes care teams are knowledgeable, thorough, and focused on long-term wellness, not just short-term solutions. The physical, occupational, and speech therapists are exceptional—patient, encouraging, and highly skilled at helping individuals regain strength, independence, and confidence in the comfort of their own homes. MSA also excels in post-surgical and wound care. Their clinicians are attentive, detail-oriented, and proactive, ensuring proper healing while keeping patients and families informed every step of the way. Communication is seamless, and you always feel supported rather than rushed. What truly sets MSA Community Home Health apart is their community-centered approach. They don’t just provide medical care—they build trust, foster relationships, and make a meaningful difference in the lives of the patients they serve. If you’re looking for a home health company that combines clinical excellence with heartfelt compassion, MSA Community Home Health is an outstanding choice.

Verified Google review
Flavia Renner

Flavia Renner

No written review provided

Verified Google review
Mike Park

Mike Park

…they are sending covid non vaccinated nurses , aids and other employees. Second… every employee has different orders none Of which agree with the treating doctor’s orders. Third. They are more interested in having you sign a blank paper stating they were there but I can just imagine how much they are billing Medicare. All call are left on hold and if they say they will call you back it takes hours And lastly when there is an after hour emergency they tell you they will see you tomorrow. So I should drop dead tonight and they will bill Medicare when they see me tomorrow

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Anna Harpster

Anna Harpster

Very experienced, tenured nurses and staff who truly care about their patients and respond quickly to their needs. Fantastic care - a nurse calls you every day for 30 days when you come out of the hospital with CHF to see how you're doing as well as seeing you at home a couple of times a week. The physical therapists are top notch too. And it doesn't cost you a dime - Medicare pays for Community Home Health Services 100%! It's the best home health company ever. I couldn't be happier!

Verified Google review
lois latman

lois latman

Too many uncaring and disrespectful employees. Two stars cause of a couple of good people, but they were the exception. I ended up in tears after almost every visit. One of them actually yelled insulting things at me and refused to stop yelling at me when I asked her to. When you are incapacitated and in pain this is NOT what you need. Hopefully this is not the norm for home health in Palm Beach County.

Verified Google review

Reviews from Google Places for COMMUNITY HOME HEALTH SERVICES. These are real experiences shared by families and patients.