BAYCARE HOME CARE INC

lakeland, FLMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1989

Location & Directions

Address

20 LAKE WIRE DR STE 230

LAKELAND, FL

Service Area

This agency serves patients in LAKELAND and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.45% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
87%
Team Communicated Well
86%
Discussed Medicines & Safety
82%
Completed Surveys
2066
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.3%
Flu Vaccination Rate75.2%
Improvement in Walking/Mobility88.7%
Improvement in Bathing92.1%
Improvement in Managing Medications90.0%
Improvement in Getting In/Out of Bed90.5%
Improvement in Breathing92.2%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score77.0%
Health Info Transfer to Provider70.9%
Health Info Transfer to Patient89.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
2 reviews
Raley Brown

Raley Brown

Truly one of the worst experiences I’ve had in a doctors office. This was my second time visiting and seeing Dr. Krysta. She was dismissive,and didn’t listen to my symptoms. On my first visit she recommended I get a scan. Due to insurance and having to leave the state I was unable to get this scan. On my second visit she walked out of the room at one point and I could hear her patronizing me behind my back to the other nurses and doctors about how I didn’t get the scan. I’m sorry but you have no idea why I couldn’t get the scan, you showed zero empathy or professionalism. What’s the point of being condescending to your patients. We are there for your help. It was very unprofessional and the last thing I want is my doctor to talk trash about me behind my back when I can hear them! I wouldn’t recommend this location or probably any baycare from now on.

Verified Google review
rich savoie

rich savoie

Dr Hastings is fantastic. Always takes her time and never makes me feel rushed at a visit.

Verified Google review

Reviews from Google Places for BAYCARE HOME CARE INC. These are real experiences shared by families and patients.