CONCIERGE HOME CARE

lakeland, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Key Information

Location & Directions

Address

5151 S LAKELAND DR STE 15

LAKELAND, FL

Service Area

This agency serves patients in LAKELAND and surrounding areas in FL.

Patient Satisfaction

2/5
Would Recommend:71%
Rate 9-10:75%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.72% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
83%
Team Communicated Well
80%
Discussed Medicines & Safety
68%
Completed Surveys
105
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate74.7%
Improvement in Walking/Mobility82.6%
Improvement in Bathing90.5%
Improvement in Managing Medications91.5%
Improvement in Getting In/Out of Bed92.1%
Improvement in Breathing92.4%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score62.8%
Health Info Transfer to Provider50.2%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
1 review
Theora Blackman

Theora Blackman

No written review provided

Verified Google review

Reviews from Google Places for CONCIERGE HOME CARE. These are real experiences shared by families and patients.

CONCIERGE HOME CARE - Home Care & Home Health Agency in Lakeland, Florida