CONCIERGE HOME CARE

lakeland, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Key Information

Location & Directions

Address

5151 S LAKELAND DR STE 15

LAKELAND, FL

Service Area

This agency serves patients in LAKELAND and surrounding areas in FL.

Patient Satisfaction

2/5
Would Recommend:71%
Rate 9-10:75%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.72% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
83%
Team Communicated Well
80%
Discussed Medicines & Safety
68%
Completed Surveys
105
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate74.7%
Improvement in Walking/Mobility82.6%
Improvement in Bathing90.5%
Improvement in Managing Medications91.5%
Improvement in Getting In/Out of Bed92.1%
Improvement in Breathing92.4%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score62.8%
Health Info Transfer to Provider50.2%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
1 review
Theora Blackman

Theora Blackman

No written review provided

Verified Google review

Reviews from Google Places for CONCIERGE HOME CARE. These are real experiences shared by families and patients.