CONCIERGE HOME CARE

melbourne, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2020

Key Information

Website

Not Available

Years in Operation

6

Location & Directions

Address

2090 W EAU GALLIE BLVD, STE B

MELBOURNE, FL

Service Area

This agency serves patients in MELBOURNE and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.03% falls with injury

Low rate of falls with injury

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

77% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
87%
Team Communicated Well
81%
Discussed Medicines & Safety
73%
Completed Surveys
188
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate49.4%
Improvement in Walking/Mobility77.4%
Improvement in Bathing83.7%
Improvement in Managing Medications73.7%
Improvement in Getting In/Out of Bed84.4%
Improvement in Breathing83.4%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score69.3%
Health Info Transfer to Provider96.4%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
27 reviews
Deborah Worthington

Deborah Worthington

Perry serviced my husbands portable oxygen. He was so knowledgeable and professional. What a treat! We came in. He assessed the issue, ordered what was needed and called when came in. It was fast. He made the repair. Put the equipment thru the test so he would know and we could be assured the fix was good. Highly recommend the best kept secret of medical equipment store and service. At a great price. I’m telling my friends!! Thanks Perry and Shawn😊

Verified Google review
Kelen Prutow

Kelen Prutow

Amazingly helpful company to work with for senior equipment. Great guidance in the store. Super problem solvers. Plus the delivery and setup was prompt, professional, and full of great advice on equipment usage!!

Verified Google review
LLnFL O

LLnFL O

Shawn and the staff go above and beyond to support the community in providing equipment and supplies at an affordable price. Shawn is always courteous and accommodating when handling the sales portion, I have seven years of working knowledge with Shawn’s business. As a healthcare professional I can honestly say .. give Concierge Medical a call .. let them help you.

Verified Google review
JUDY GINTY

JUDY GINTY

Sean Parker was very helpful and donated 2 blood pressure cuffs to me since I am a senior in need! Great place and well stocked with any medical device and/or equipment needed!! Thanks so much Sean, I appreciate your kindness 🫶

Verified Google review
Brenna Hoffman

Brenna Hoffman

Concierge is 100% the BEST medical equipment service in Brevard County. We needed a hospital style bed for my mother at an ALF, Perry returned my call promptly, offered the solution, and delivered the same day! My mom's current twin XL mattress was too tall, Perry had the foresight to bring a hospital style mattress that fit perfectly, no extra charge. I have not seen such wonderful customer service in a long time, kudos to Perry and Shawn and the whole team at Concierge Medical Equipment Services!!

Verified Google review

Reviews from Google Places for CONCIERGE HOME CARE. These are real experiences shared by families and patients.