HCA FLORIDA HEALTHCARE AT HOME

melbourne, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2000

Location & Directions

Address

7332 OFFICE PARK PL, STE 201 & 202

MELBOURNE, FL

Service Area

This agency serves patients in MELBOURNE and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.19% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
91%
Discussed Medicines & Safety
88%
Completed Surveys
100
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate75.4%
Improvement in Walking/Mobility92.8%
Improvement in Bathing96.6%
Improvement in Managing Medications91.8%
Improvement in Getting In/Out of Bed92.1%
Improvement in Breathing93.9%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score44.6%
Health Info Transfer to Provider49.2%
Health Info Transfer to Patient94.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
11 reviews
Lori Bliss

Lori Bliss

My husband is a paramedic with a large user on his bottom we have had several home health care agencies and HCA and especially nurse Amanda went above and beyond in securing me the care he needed TY for keeping him to one nurse and making his experience one with dignity.

Verified Google review
Samantha Hincher

Samantha Hincher

I was very pleased with the service that I received for my mother. The nurses were on time, professional and caring. I would recommend HCA to others looking for home health services.

Verified Google review
Jasmine DeJesus

Jasmine DeJesus

I was really hesitant at first going with this company, but boy did they change my mind! The nurse took care of my grandmothers wounds and ensured that we had all the supplies needed to do the wound care ourselves. The Physical Therapist was awesome and really helped my grandmother with gaining back her balance and strength. I honestly loved all the clinicians that helped me with my grandmothers care, they were very professional and caring! I would definitely recommend this company for sure.

Verified Google review
Winston Marshall

Winston Marshall

This company is great. I have no complains. They helped me with my dad when he got out of the hospital. We were so worried and had no idea where to start with taking care of him. They helped us every step of the way.

Verified Google review
Colleen Shambora

Colleen Shambora

Nurse's visits randomly depending on if she in area. She schedules her own patients upon her personal available schedule. What was suppose to be twice a week became her over booking herself for more patient/income to once a month if she was in area or was traveling near so she could pop by for 10-15 min well check as a 30 min appt. Contract Physical Therapist on contract with Nurse On Call group, contacts various times a week to schedule & visits no less than once a week. Very reliable & professional.

Verified Google review

Reviews from Google Places for HCA FLORIDA HEALTHCARE AT HOME. These are real experiences shared by families and patients.