PROVIDENCE HEALTHCARE SERVICES, INC

miami, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Years in Operation

18

Location & Directions

Address

10250 SW 56 ST STE D-103

MIAMI, FL

Service Area

This agency serves patients in MIAMI and surrounding areas in FL.

Quality Highlights

Based on CMS quality data

1.69% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
100%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
97%
Team Communicated Well
91%
Discussed Medicines & Safety
97%
Completed Surveys
6
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate45.1%
Improvement in Walking/Mobility91.9%
Improvement in Bathing95.9%
Improvement in Managing Medications36.8%
Improvement in Getting In/Out of Bed85.6%
Improvement in Breathing84.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score9.0%
Health Info Transfer to Provider94.9%
Health Info Transfer to Patient97.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
26 reviews
Aileen LaRossa

Aileen LaRossa

I am beyond disappointed with Providence Home Care Agency. My son contacted them on Tuesday March 4th. My son, who is quadriplegic and relies on nurses and home health aides, has been completely let down by this agency. We were promised support, but it's been nothing but bold-face lies. Rocio assured us a home health aide would arrive today March 8th, at 12pm for an interview, and nobody showed up. Katiuska, and Marisol also claimed they had staff available to take his case, yet my son has been without services since Friday February 28th. This isn't just poor service; it's abandonment of a vulnerable person in need. Their dishonesty and unreliability are unacceptable. Avoid this agency at all costs.

Verified Google review
Jorge Rodriguez

Jorge Rodriguez

Home health can be difficult to select and manage, but the team at Providence provided a fast response to my needs and very reliable care for my mother. When a patient is being discharged and the hospital hands you a list of 100 home health agencies, then says pick one, what do you do? I called Providence based on a friend’s referral and they were fantastic! One month post-discharge and my mother has a clean bill of health. Thank you Providence!

Verified Google review
Meryl Blau

Meryl Blau

What a blessing Providence HHS was for my family. To find a caregiver in Miami that speaks English, drives, and has a heart of gold... it's unheard of!!! But Providence answered our request! The service from beginning to end made us feel safe and cared for. We were not just a patient in the system. When you bring home a family member from the hospital and you can't do it all yourself - especially when you are juggling your own family -- THIS is the service you need. We were so incredibly blessed to have had the services of Providence and would recommend to anyone seeking home health care services!!!!

Verified Google review
lisa lorenzo

lisa lorenzo

Providence cared for my mother-in-law for months. The nurse was gentle, patient and caring. The administration was always available to help and to assure we were able to access benefits. I would HIGHLY recommend and would absolutely use them again!! In Miami it’s hard to find a professional home health with gentle hands and hearts but look no further. They are what you need. Don’t put trust your needs to anyone else!!!

Verified Google review
Raysa Cruz

Raysa Cruz

Our family has been dealing with Providence Healthcare Agency for many years now. They have provided outstanding care for my dad who has Alzheimer's and now more recently for my mom that has had health issues. Their nurses and aides are very loving and caring toward them, and as a daughter what more could you ask for? They are very easy to work with and will always go out of their way to help you. I trust them and definitely recommend them to anyone out there looking for an agency, you cannot go wrong with Providence.

Verified Google review

Reviews from Google Places for PROVIDENCE HEALTHCARE SERVICES, INC. These are real experiences shared by families and patients.