THE ROADS HOME HEALTH CARE INC

miami, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Years in Operation

18

Location & Directions

Address

5757 BLUE LAGOON DR STE 210

MIAMI, FL

Service Area

This agency serves patients in MIAMI and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:89%
Rate 9-10:96%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.83% falls with injury

Low rate of falls with injury

Better than average

77% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

66% improved in mobility

Based on patient outcomes

66% improved in mobility

Based on patient outcomes

73% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
89%
Rated 9 or 10 (Excellent)
96%
Team Gave Professional Care
93%
Team Communicated Well
90%
Discussed Medicines & Safety
77%
Completed Surveys
70
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate95.6%
Improvement in Walking/Mobility66.0%
Improvement in Bathing73.2%
Improvement in Managing Medications70.1%
Improvement in Getting In/Out of Bed77.5%
Improvement in Breathing77.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score53.7%
Health Info Transfer to Provider94.5%
Health Info Transfer to Patient67.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
11 reviews
Diana Estrella

Diana Estrella

I am one of those daughters that does not trust anyone with my parents or in general and I can say that this company has been a God sent. Boris the PT took very well care of my father when he was in need of PT and now my mother is in the hands of Boris and he is simply very empathetic and so wonderful with her. John our Supervisor is also extremely knowledgeable, accommodating and well simply fantastic. I am so grateful for this team at The Roads. Thank you. :)

Verified Google review
nelson rodriguez

nelson rodriguez

I would like to give thanks to John Zygmuntowicz, director of physical therapy at the Roads for taking his time and interest in my husband's health. From day one he sent us Ricardo to be my husband's physical therapist which has been God sent and a pleasure to have him as part of my husband wellbeing. Although my husband has not walked in the past 6 years due to his illness, Ricardo has been able to start standing him in a Stander equipment for upper body strength, improving his breathing and posture plus strengthening his core. Ricardo personal care, knowledge and character exceeds far beyond many other therapists that we have encountered. We appreciate you Ricardo and words are not enough to describe our satisfaction with your service. Your genuine and really care for you patients. And that alone is a PLUS!! Nelson and Carmen

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Judith Balda

Judith Balda

I almost never write reviews, only when I am mesmerized by professionalism and excellency. This cannot just pass by without acknowledgement. My dad has Parkinson's and Alzheimer's, he fell, had several stiches on his head, his health started declining really fast. Therapy was recommend by his Doctor to gain strength, that is where the The Roads Agency sent a real Angel, not kidding, Ricardo. My dad is finally, in a few sessions getting better and better, even remembering Ricardo's name!! Ricardo takes such an amazing care for his patients, they just get to love him!! Ricardo's love for his work and his patients is out if this world, I feel so blessed to have Ricardo come into my home, to give my dad such help, he has been a blessing to my family, specially my dad, Ricardo made him from almost not been able to stand from his chair, to walk by himself around the house!! I am so very grateful!! Thanks Ricardo!! you are an amazing person!! Thank you for all your help on behalf of my dad!! God Bless you!!!

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Raoul Robau

Raoul Robau

My therapist, Ricardo, is fantastic! Gentle but firm at the same time. I feel that I am improving day by day with his care...my balance and strength are improving, and so is my confidence. Thanks Ricardo!

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Mercy Fonseca

Mercy Fonseca

Very pleased with Ricardo Gonzalez Padron the therapist for my husband Frank . Such a nice caring loving and Knowledgeable person. When he first came my husband was not able to even get out of bed Ricardo develop a series of exercises to strengthen legs , upper body and balance, now he is walking again without even a cane. Thank you for all your care. We are very please with Road Home Healthcare Inc, Personnel John Zygmuntowicz,supervisor, Jackie Garcia always helping too. Thank you so much!

Verified Google review

Reviews from Google Places for THE ROADS HOME HEALTH CARE INC. These are real experiences shared by families and patients.