WATERMAN VILLAGE HOME CARE

mount dora, FLMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2009

Key Information

Location & Directions

Address

130 WATERMAN AVENUE

MOUNT DORA, FL

Service Area

This agency serves patients in MOUNT DORA and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:68%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.36% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
68%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
85%
Team Communicated Well
79%
Discussed Medicines & Safety
71%
Completed Surveys
65
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care86.8%
Flu Vaccination Rate81.8%
Improvement in Walking/Mobility86.0%
Improvement in Bathing89.7%
Improvement in Managing Medications84.0%
Improvement in Getting In/Out of Bed89.2%
Improvement in Breathing78.9%
Pressure Ulcer Rate1.0%

Lower is better

Falls with Major Injury2.4%

Lower is better

Discharge Function Score52.6%
Health Info Transfer to Provider72.5%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
5 reviews
richard daub

richard daub

We have been working with the speech therapist there and she has gone over and above expectations

Verified Google review
laura riggs

laura riggs

No written review provided

Verified Google review
David Nwogu

David Nwogu

Great service! Top notch Rehab!!

Verified Google review
Nickell

Nickell

Absolutely the best!

Verified Google review
David Scott

David Scott

My Mother was injured during the care of their staff, and lied by omission about the incident. When filing a complaint with them, their only solution was not to have My Mother as a client. Their employees were late on arrival for every scheduled care. After speaking with the Director, I believe any issues I may have had have been corrected. Mistakes, accidents happen..How you handle the aftermath can make or break you. Waterman Village Home Health Care Has met my expectations of quality care.

Verified Google review

Reviews from Google Places for WATERMAN VILLAGE HOME CARE. These are real experiences shared by families and patients.