WEST COAST HOME HEALTH CARE AGENCY INC

naples, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Website

wchhca.com

Years in Operation

18

Location & Directions

Address

10621 AIRPORT PULLING RD N STE 2

NAPLES, FL

Service Area

This agency serves patients in NAPLES and surrounding areas in FL.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
100%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
83%
Team Communicated Well
99%
Discussed Medicines & Safety
76%
Completed Surveys
4
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.4%
Flu Vaccination Rate86.3%
Improvement in Walking/Mobility96.2%
Improvement in Bathing93.8%
Improvement in Managing Medications92.5%
Improvement in Getting In/Out of Bed94.3%
Improvement in Breathing85.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score77.2%
Health Info Transfer to Provider97.6%
Health Info Transfer to Patient91.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
4 reviews
Rossy Santos

Rossy Santos

No written review provided

Verified Google review
Tony Rey

Tony Rey

Great service. Very caring

Verified Google review
RASHIDA Dahish Ahmad

RASHIDA Dahish Ahmad

I am very delighted to leave a review for West Coast home healthcare agency. Jessica is a very competent nurse practitioner and manager. She takes good care of my family and meets the needs of my father who needs help with his activities of daily living and stoma care. She accommodates to our schedule even without much notice and is a pleasant and competent person to work with to meet our demands. Her agency is highly recommended with a competent staff who i trust to leave my father's care when I am in need and in times when I am not available. We are highly impressed with West Coast home healthcare agency and are seeking extended services from this agency into the near future. Jessica is always responsive even after regular working hours. Highly recommended.

Verified Google review
Robert Ladd

Robert Ladd

Never called back

Verified Google review

Reviews from Google Places for WEST COAST HOME HEALTH CARE AGENCY INC. These are real experiences shared by families and patients.