CARE ON CALL HOME HEALTHCARE, INC.
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2009
Key Information
Location & Directions
Service Area
This agency serves patients in OAKLAND PARK and surrounding areas in FL.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
86% improved in bathing
Based on patient outcomes
90% improved in breathing
Based on patient outcomes
100% timely care start
Care started promptly after referral
74% improved in mobility
Based on patient outcomes
74% improved in mobility
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jo
The staff at Care on Call is excellent. Especially the lady who almost always answers the phone in the office, Deborah. I think she's the general manager or clinical manager- either way she is really knows what she's doing and you can tell she's been doing it for a long time. I hope she knows how appreciated she is because she really came through for my office and our patient. They have medical transportation and care, so they pick up right where the medical facilities leave off. She provided a seamless service for our dental patient who had oral surgery. She dropprd them off, had someone there to sit with them during post-op and the driver there to take them home and walk them to their front door. She arranged all this last-minute when we called her outside of business hours. She made me, the surgeon and our entore practice look like rockstar consummate professionals. I know this was a long paragraph, but Deborah and all her well-trained, experienced staff are definitely worth the few minutes it took to write this glowing reccommendation. We actually use Care on Call exclusively now if they have availability. Thanks again COC crew!
Iya Ladovsky
I can’t thank thank everyone enough for the amazing care I received. Hector was so wonderful and accommodating and Deborah was so friendly and easy to work with. My nurse Vernel was so amazing that 5 stars aren’t enough, I truly have never had anyone in healthcare be so meticulous, reassuring and overall incredible, he got me through a very hard time and has me enjoying life again, so grateful I could cry!
Nally Khan
Very rude and not helpful. Called looking for an agency and aide for my mom and was told "You have to go thru Integrated" and then she hung up as if I was not understanding what she was telling me. Lots of other agencies out there to help. Moving on.
Lisa Goodwin
The entire team at Care on Call has been nothing short of amazing in taking care of my mom. They have a responsive and caring team and have consistently provided highly trained, certified and wonderfully caring staff to take care of my mom. I live out of state and when my mom got to the point of needing in-home care, I needed to find a reliable, professional and trustworthy in-home care service. Care on Call provided this and more. Their office team replies right away to my calls, they have offered suggestions and support in coordinating the right services for my mom, and they quickly responded to emergency requests - when the last hurricane hit and I could not fly in Care on Call coordinated overnight care to make sure my mom was okay. I am so grateful to have found this service and highly recommend them to anyone looking for quality care for an aging parent or loved one.
Irene Perrault
Our experience with Care on Call Home Healthcare was absolutely wonderful from the time we initially contacted them and throughout our entire experience. I went online and found two potential home support agencies. Care on Call was one of the two. We visit my brother annually for a few weeks every year, travelling with my adult son who has a disability and is in a wheelchair. We could not travel with him without the dedicated support of a home support worker. I had my brother call both agencies prior to our arrival. Care on Call Is a family owned business. Hector andTerry his wife and their son Brandon own and manage the business. Their motto is “Our family helping your family” and that is certainly the feeling we got when we first contacted them and through out our experience! They have a real personal touch. When my brother called the agency, Hector responded to his call very promptly and in a very professional and supportive manner. The other agency was very slow to respond and did not have that same personal touch. Care on Call quickly became our choice of agencies. I spoke with their son Brandon 2 times on the phone and he too had that personal, supportive touch. He promptly had a support worker in place for us.The support worker who they sent was prompt, very personable and kind! An excellent support worker. Not only that, she gave excellent care!! Our son required showering, personal care and dressing assistance. Our support worker was awesome! Our son really liked her. Thanks so much to her!! And A big thank you to Terry, Hector and Brandon and Care on Call Home Health Care for everything! See you next year! Thanks for everything! Irene, Bernard and Marcus
Reviews from Google Places for CARE ON CALL HOME HEALTHCARE, INC.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov