CONCIERGE HOME CARE

ocala, FLMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2022

Key Information

Location & Directions

Address

2815 SE 17TH ST STE 101

OCALA, FL

Service Area

This agency serves patients in OCALA and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.95% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
89%
Team Communicated Well
86%
Discussed Medicines & Safety
78%
Completed Surveys
263
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate73.8%
Improvement in Walking/Mobility88.3%
Improvement in Bathing91.5%
Improvement in Managing Medications86.1%
Improvement in Getting In/Out of Bed92.8%
Improvement in Breathing89.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score79.6%
Health Info Transfer to Provider70.2%
Health Info Transfer to Patient99.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
4 reviews
dwayne huffer

dwayne huffer

No calls when thier care givers call out sick , would no recommend these people

Verified Google review
Brittany Moore

Brittany Moore

Every one of the techs that come out are phenomenal. They do great with my mother in law who has trouble walking. They get her up and going in an awesome way. I give Concierge Home Care a 5 star because all of the people that they have hired are just great. Thanks for helping her Concierge!

Verified Google review
Michael West

Michael West

Your ocala branch has a tec by the name of Mike I must commend you for hiring someone of this caliber . His expertise was Phenomenal he went above and beyond want was expected .Nice to see someone like this in the field .THANKS MIKE

Verified Google review
Tina Currie

Tina Currie

No written review provided

Verified Google review

Reviews from Google Places for CONCIERGE HOME CARE. These are real experiences shared by families and patients.

CONCIERGE HOME CARE - Home Health Agency in Ocala, Florida