MUNROE REGIONAL HOMECARE LLC

ocala, FLMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Location & Directions

Address

2201 SE 30TH AVENUE SUITE 301

OCALA, FL

Service Area

This agency serves patients in OCALA and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:80%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.2% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
87%
Team Communicated Well
85%
Discussed Medicines & Safety
81%
Completed Surveys
208
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate58.6%
Improvement in Walking/Mobility90.4%
Improvement in Bathing90.4%
Improvement in Managing Medications87.0%
Improvement in Getting In/Out of Bed90.0%
Improvement in Breathing90.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score71.0%
Health Info Transfer to Provider72.4%
Health Info Transfer to Patient92.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
8 reviews
Mimi

Mimi

Nurses not turning in my ostomy supplies order until I call and get them moving. Not one nurse understands ostomy care, depression, being a senior, or living in abject poverty.

Verified Google review
Maria Orellana

Maria Orellana

All the Munroe Regional Home Care are very professional. They helped me to take the best care with my father. They advised me about some medical equipment, which helped a lot with the recovery of my father. Thank you to all of you for your excellent service and care to the patients.

Verified Google review
dan mcduffie

dan mcduffie

I would fire them if I could. I am on IV antibiotics and they were supposed to draw a trough vancomycin level this AM. They never showed, and they did not call. I now have two doses of antibiotics left, but the infusion company will not deliver more until they have the lab results. I called the "Director" of Munroe Regional Health Care." Her attitude was one of indifference and made no effort to rectify the situation. Apparently they have no interest in the well being of their patients...only profits at the patient's expense.!!

Verified Google review
Trish Santanelli

Trish Santanelli

They are truly angels. They helped my family in many ways. Their professionalism and caring go above and beyond. I am forever grateful. above and beyond. They helped pull my dad through a most difficult time and for that I will be forever grateful.

Verified Google review
Marilyn Coffey

Marilyn Coffey

I have used the services of Monroe Regional Home Care agency for years, right now I receive nursing, physical therapy and occupational therapy. I am so super pleased with them. A bunch of GREAT staff members, all friendly, knowledgeable and informative. If more stars were available, I’d give all possible. When visiting and they see I have a need, they do it. Like once I took my insulin without eating and the PT made me a snack before our session. Once, a nurse visited and I wasn’t doing well, she called ambulance and the stayed with my grandchildren until other grandmother came to get them. They call me regularly to see how I’m doing. Reassure me they’re there 24-7. When I go into hospital or a rehab facility, someone always visits at least once. Interacts with not just me but my family too. I cannot say enough good things about Monroe Regional Home Care. Answers all my questions. I would and do happily refer them to other people. My family and I are beginning to think about 16-24 hour in-home day care or Assisted Living service. Monroe Regional Home Care is my definite first choice.

Verified Google review

Reviews from Google Places for MUNROE REGIONAL HOMECARE LLC. These are real experiences shared by families and patients.