AMERICAN NURSES

orlando, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Years in Operation

20

Location & Directions

Address

1510 E COLONIAL DR STE 101

ORLANDO, FL

Service Area

This agency serves patients in ORLANDO and surrounding areas in FL.

Quality Highlights

Based on CMS quality data

1.1% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

80% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care80.1%
Flu Vaccination Rate10.1%
Improvement in Walking/Mobility83.0%
Improvement in Bathing91.4%
Improvement in Managing Medications72.7%
Improvement in Getting In/Out of Bed73.7%
Improvement in Breathing94.3%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score43.5%
Health Info Transfer to Provider13.0%
Health Info Transfer to Patient14.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
115 reviews
Monica Mojena-Valdez

Monica Mojena-Valdez

One star is generous considering the unprofessional business practice. They take long to respond, at with that they text back using no capital letters or punctuation. To top it off, they tell me that I need to reach out to PCP for authorization. That's not my job. They don't communicate well with their staff and their contracted Physical Therapy people are also very bad communicating, no call no shows. It's so bad!!

Verified Google review
Lee Mercer

Lee Mercer

Mayelin Rodriguez did the most wonderful job in my wound care. I couldn't have been happier with her skills. Im a diabetic and don't heel easily. However she was here. 9n time every time

Verified Google review
Lorna Rolon

Lorna Rolon

Dear United Angels, I wanted to express my sincere appreciation for your incredible work. You are truly angels, and your dedication is what makes a company go from good to great. Your professionalism, ethics, and understanding of our needs consistently surpass all expectations. You are caring, compassionate, and kind. I truly wish that other agencies providing care for the elderly would follow the exemplary model you set for what a caregiver should be. Kudos to all of you at United Angels. With love and respect, Lorna Rolon

Verified Google review
George Cole

George Cole

I had orders for 12 sessions of Physical Therapy. I received 2 sessions. The therapist never came back because the excuse was they were trying to get me a Home Health Aide. That was a month ago. They never contacted me about anything. The care plan finally happened for a HHA. Letting my DR. Know they are short of HHA. Can’t help me. They’ve contacted my PCP by fax. I can’t get anyone to help me resolve any of my questions. The therapy company doesn’t respond to me either. Very unprofessional. 5/2025

Verified Google review
Maribell Colon

Maribell Colon

Wish to give zero stars. Messy transactions for getting supplies waited 4 weeks to be told someone didn't know how to check their emails now I have to wait even longer & no chances for them to expedite it. Place is a joke not to mention I've learned nothing about stoma products through them just youtube. Overall waste of my insurance money.

Verified Google review

Reviews from Google Places for AMERICAN NURSES. These are real experiences shared by families and patients.