CENTERWELL HOME HEALTH

orlando, FLMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1987

Location & Directions

Address

4776 NEW BROAD ST STE 110

ORLANDO, FL

Service Area

This agency serves patients in ORLANDO and surrounding areas in FL.

Patient Satisfaction

3/5
Would Recommend:81%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.56% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
82%
Discussed Medicines & Safety
80%
Completed Surveys
315
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate70.5%
Improvement in Walking/Mobility94.7%
Improvement in Bathing93.2%
Improvement in Managing Medications93.8%
Improvement in Getting In/Out of Bed93.0%
Improvement in Breathing93.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score65.2%
Health Info Transfer to Provider61.3%
Health Info Transfer to Patient77.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
85 reviews
Morgan Ironwolf

Morgan Ironwolf

Took 2 weeks after hospital release to visit. Left us high and dry after promising us help navigating. Promised help with prescriptions and prescription costs - no help. Promised help with durable medical equipment - no help. Made an appointment window to visit the patient - NO SHOW and NO CALL. Wasted 3 hours waiting for nurse to show. Contacted the nurse and she says removed from schedule. No apology and no explanation. DO NOT RECOMMEND.

Verified Google review
Lynn Luper

Lynn Luper

Staff in the office were utterly useless. Not only did the scheduler for our area. Not call to set up home care after a surgery, she did not return my call when I left a message, 5 days after the surgery. I had to call again & spoke with the schedulers supervisor. Very poor patient care. Now, on the other hand. The home health personnel were very good.

Verified Google review
Daina Harrison

Daina Harrison

Excellent care by ALL that has seen my husband. Very caring, honest, patient & helpful. Always, a pleasure having them come to our home. Wouldn't want any other home health care looking after him. Thank you to ALL of our team for making our lives better.

Verified Google review
Bob Oakley

Bob Oakley

CenterWell Home Health has been wonderful. Each professional who came to my home was very skilled in their own area of expertise. I am very grateful to Erin and Rudy. Thank you to everyone who came and helped me gain my independence.

Verified Google review
Kim Caso

Kim Caso

We have seen multiple physical therapists and nurses. All have been efficient. They listen and address concerns and are very supportive and patient. Great group of people that are making this rehab time much easier!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.