FAMILY HOME CARE GROUP LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2012
Key Information
Location & Directions
Service Area
This agency serves patients in ORLANDO and surrounding areas in FL.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
93% improved in mobility
Based on patient outcomes
93% improved in mobility
Based on patient outcomes
94% improved in bathing
Based on patient outcomes
93% improved managing meds
Based on patient outcomes
94% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
P Titer
I hired a personal care home health aide through Family Home Care group recently and it was like a gift from God to have Bella here. I could not have made it through caring for my husband without her. She had perfect insight into exactly the right things to say and do to help him. My husband was instantly comfortable with her. Me too. She helped with bathing, dressing, getting him in and out of bed and a wheelchair, and accompanied me to every doctor's appointment. I cannot say enough good things about Bella, or Austin (the manager who handled scheduling). Both were so responsive to our needs. I am so grateful they were here to help.
Laura Toshie
We could not have asked for a better experience with Reynaldo! He was kind, professional and caring with our aunt as she rehabilitated after her fall. He helped her with tasks we never thought she would be able to do again - and his care and personal touch were welcome. We highly recommend Reynaldo and Family Home Care Group.
Shantele Harris
I do discharge planning in my line of work and Family Home Care has always been ready and available to assist with my discharges when needed. My rep, Kent, is always a phone call or text away and he makes sure that I am updated with how my patients are doing at home. He is very reliable, easy to talk to, and willing to help in any and every way that he can. My patients have yet to complain and always continue to recover well so that's an A+ in my book. Thank you Kent! :)
Dawn Field
Working with Family Home Care Group has always been easy and pleasurable. They are a thoroughly professional organization with top notch staff who care about their clients! Working with Jessica is always fantastic, she takes care of everything- we never have to worry if something is going to get done. If she says she’s got it handled- it’s handled!
Ashj
Worked with Kent Pooler correlating patient care, they know what they are doing. Family Home Care Group goes all out to help their clients, its good to work with an agency that actually cares about the person entire well being. Will definitely recommend them.
Reviews from Google Places for FAMILY HOME CARE GROUP LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov