SOUTHEAST HOMECARE

orlando, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

9645 EAST COLONIAL DRIVE SUITE 110

ORLANDO, FL

Service Area

This agency serves patients in ORLANDO and surrounding areas in FL.

Patient Satisfaction

1/5
Would Recommend:60%
Rate 9-10:74%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.09% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
60%
Rated 9 or 10 (Excellent)
74%
Team Gave Professional Care
80%
Team Communicated Well
74%
Discussed Medicines & Safety
65%
Completed Surveys
208
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate87.9%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score76.2%
Health Info Transfer to Provider94.8%
Health Info Transfer to Patient95.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
10 reviews
Samuel Serrano

Samuel Serrano

Loraine is the best DON in the office great skils and good communication skills

Verified Google review
Urica Georges

Urica Georges

The acting is on point but the actual caring for the patients is horrible. Im still waiting on the supervisor to call me back after she promised she would. The call center reps don’t care and it should by their tone of voice. Such a disappointment dealing with them. No one takes accountability. They ignore instructions and POWER OF ATTORNEY after they request it. Smh. they made my grandma sign docs that she did not understand what she was signing nor did they get a translator for her. She cant even read and the made her sign without even consulting her POA Then pass the blame on each other. I DO NOT RECOMMEND THIS AGENCY.

Verified Google review
Robert Pino

Robert Pino

Severely lacking in professionalism and quality of care for the elderly. The physical therapist was not very knowledgeable and showed up less than the required sessions, the nurse that was promised never showed up once, and office staff never returned phone calls. If you need quality care, avoid this company

Verified Google review
Lizette Rivera

Lizette Rivera

If I could give it a 0, I would especially give it to Nursing Supervisor Lorraine, a person with little professionalism. I do not recommend this company...Nurse Manuel is very good. 5⭐

Verified Google review
Tere Nieves

Tere Nieves

No written review provided

Verified Google review

Reviews from Google Places for SOUTHEAST HOMECARE. These are real experiences shared by families and patients.