INTERIM HHA OF ST AUGUSTINE INC

ormond beach, FLMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1988

Key Information

Location & Directions

Address

570 MEMORIAL CIR, STE 330

ORMOND BEACH, FL

Service Area

This agency serves patients in ORMOND BEACH and surrounding areas in FL.

Quality Highlights

Based on CMS quality data

0.86% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
99%
Team Gave Professional Care
93%
Team Communicated Well
92%
Discussed Medicines & Safety
92%
Completed Surveys
13
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate68.7%
Improvement in Walking/Mobility94.1%
Improvement in Bathing93.2%
Improvement in Managing Medications96.4%
Improvement in Getting In/Out of Bed96.3%
Improvement in Breathing96.0%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score86.6%
Health Info Transfer to Provider82.2%
Health Info Transfer to Patient99.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.4
13 reviews
Rod Gillmore

Rod Gillmore

My primary home care nurse was Melanie. She had a great bedside manner. She was always very conscientious, caring, knowledgeable, proactive, and encouraging. Her visits always helped boost my morale and build up my confidence, as I was recovering from open-heart surgery.

Verified Google review
Rebecca Gregory

Rebecca Gregory

On behalf of our family, we would like to express our sincere appreciation to Interim Home Health Care, especially to the wonderful, caring staff members: Michele-LPN, Donna-RN, Therapists-Tony, Melanie and Hannah!! These incredible professionals took care of mom and dad (dad's home rehab care was first) after they had several hospitalizations over the course of numerous months. There were many weeks where care for both was scheduled on the same day, making life easier on us. Communication is key making them a very successful business, they did not disappoint!! The staff was always punctual, and gave helpful suggestions for our parents home care. They were able to complete Dr lab orders from the home. When Hospice was called in for dad, Michele and Donna continued communication with our family. Donna stopped by recently to see mom. Interim HC and Michele helped get mom a Medical Social worker as we the family requested. We simply can't Thank you all enough Interim and staff for taking care of our parents in their hour of need. May God continue to bless each one of you. Sincerely, Bev, Amy, Rebecca, Matt and Jerry

Verified Google review
Michelle Vega

Michelle Vega

Good afternoon I just wanted to give all the girls we have had over the past few years with intrim home health services a great big thank you !!!! My mom’s been in and out of the hospital And Nurse and Michele, Shasta, Donna as well as PT Melanie and 0T Hannah have been great at helping mama get back to herself They go above and beyond doing their jobs you are greatly appreciated and we thank God for you. Also, I wanna give a shout out to Ms. Amy in the office and ahead of everyone, Miss Jessica 💛💛 you are great and we pray that God will bless you all as much as you have blessed us by helping mama, We highly recommend this company to anyone who needs help recovering from any medical conditions Thanks again for everything girls yours truly, Michelle Vega and Lourdes, Sunderland, and family.

Verified Google review
Branon Edwards

Branon Edwards

Special thanks to Aimee at Interim for helping my dad regain strength and coordination after a serious fall. She provided in-home Physical/Occupational Therapy. She is friendly and diligent and made her visits something he looked forward to rather than a dreaded medical appointment.

Verified Google review
Bruce Wright

Bruce Wright

I am very grateful for the care and support my family received from the Interim Home health care. Supervisors RN nurse Kelly ,Josie and Patrick OT. Thanks to my caring nurses Melanie my PT and Aimee OT who visited me at home after my hospital and nursing home visit. They were professional, compassionate, and knowledgeable. They helped me with walking care,arm care medication management for low pressure.blood . They Understand my Parkinson's and physical therapy needs .They also educated me on how to prevent falls and other complications at home. They always communicated well with me and my family. They made me feel comfortable and confident in my recovery at home. I would highly recommend them to anyone who needs home health nursing services. They are truly the best! Happy New Year!

Verified Google review

Reviews from Google Places for INTERIM HHA OF ST AUGUSTINE INC. These are real experiences shared by families and patients.