ACCORDCARE HOME HEALTH is a Medicare-certified home health agency located in ORMOND BEACH, FL. CMS quality of patient care rating: 2.5 out of 5 stars. Google rating: 3.3 out of 5 from 12 reviews.
ACCORDCARE HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2014
Key Information
Location & Directions
Service Area
This agency serves patients in ORMOND BEACH and surrounding areas in FL.
Quality Highlights
Based on CMS quality data
1.61% falls with injury
Low rate of falls with injury
87% improved in mobility
Based on patient outcomes
87% improved in mobility
Based on patient outcomes
83% improved in bathing
Based on patient outcomes
89% improved managing meds
Based on patient outcomes
89% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Chou Chou
I'm physically disabled and use a electric wheelchair. It's been more than 6 months that they haven't sent me a caregiver that I desperately need. I'm sure there's a caregiver shortage and Tlay isn't paying these caregivers enough. Whoever wants their love ones to receive care from Tlay I suggested everyone to find a stable home health agency because Tlay don't care about my wellbeing including my family.
Pamela Willoughby Henry
The therapists that came in the home to work with my mom, after my mother had taken a fall, were fantastic. Will PTA and Anna COTA were skillful, knowledgeable, personable and professional. They helped my mom increase in her stability, strength, stamina and safety. Thank you, T Lay for all you've done for us.
Angela Holstein
I was a patient of TLay Healthcare Services recently and everyone there was absolutely amazing! They were amazing at handling my needs and always able to reach! I am grateful that I chose TLay as my home heathcare!
Dawn Frazier
Our first nurse knew nothing about patient's condition and didn't even have gloves or supplies. Then after she was fired, she came back for a "discharge" appointment three weeks later that lasted 5 minutes wherein the patient wasn't available and still wanted to bill for a 45 minute visit. Total scam on our insurance which we will contest.
Sylvia Bland
We initially began with TLay on 11/12/18. My brother went in the hospital on 12/7 due to bleeding from the nose and coughing up blood. On 12/12 Case Management at the hospital reached out to TLay to resume services upon his release from the hospital. The hospital received acceptance. Then on 12/13 the acceptance was rescinded and I had to find another Home Health agency. I called Medicare and was told we were under TLay until 1/10/19. I reached out to TLay to find out why they were "firing" us. Pamela in the office initially said the reason was because our insurance was not authorizing the supplies required. She then said she wanted to review his chart and would call me back. When Pam returned my call her story changed to his wound care supplies were too expensive when they went in to order them and they would be losing money on him. So they never ordered supplies that were requested over 3 weeks ago and we have been using whatever we had on hand from a previous company. According to Pamela the owners "sweat blood" over this decision...
Reviews from Google Places for ACCORDCARE HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov