BROOKS REHABILITATION HOME HEALTH

palatka, FLMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2011

Location & Directions

Address

3424 SAINT JOHNS AVE

PALATKA, FL

Service Area

This agency serves patients in PALATKA and surrounding areas in FL.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.06% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
90%
Discussed Medicines & Safety
86%
Completed Surveys
669
35% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.9%
Flu Vaccination Rate49.7%
Improvement in Walking/Mobility89.1%
Improvement in Bathing89.3%
Improvement in Managing Medications85.3%
Improvement in Getting In/Out of Bed89.7%
Improvement in Breathing92.9%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score71.3%
Health Info Transfer to Provider69.2%
Health Info Transfer to Patient93.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
26 reviews
robintnewman

robintnewman

Just got off the phone with Mr. Joe White regarding care of a family member. There’s an issue with a complicated wound where the wound vac is creating a challenge with staying sealed so we called to get some answers about what to do. Initially Mr. White was argumentative, defensive, and recommended we find another HHC provider. When I reminded him his company is the one under contract at the moment and we would deal with him, he became more approachable and willing to discuss our issue. So far Brooks has failed us and based on what we have seen so far I would not recommend this company to anyone needing home care.

Verified Google review
Marie xdx

Marie xdx

Brooks Rehabilitation is awesome.....I had PT at home for 2 months and the team I had were so kind, patient and compassionate !! They helped me recover quickly and always worked at whatever pace was comfortable for me....I would really like to thank Xavier, Regina, and nurse Dana....thanks for helping me when I didn't think I was going to be able to do it !!! What a awesome team !!! Love you guys and all the hard work you do !!!

Verified Google review
Melissa Bowman

Melissa Bowman

Brooks is amazing!! The company strives for great patients care, outcomes and satisfaction over anything else!! The team at Brooks Palatka is one of the best!

Verified Google review
Mallary Dabney

Mallary Dabney

Brooks always goes the extra mile with there client's! they are amazing at what they do to insure clients get what they need the most whether it be therapy or nursing. They always go above and beyond to make it happen.

Verified Google review
Mike Davis

Mike Davis

I can not say enough good things about Brooks Home Health. Danyell & Taylor, there nursing staff was amazing!! They always took there time an followed up with any questions I had. They were always in contact with my Doctor, so everyone was on the same page. Regina & Amanda with Physical Therapy knew just what to do and always kept me going. Brooks Home Health will always be my first choice for Home Care!

Verified Google review

Reviews from Google Places for BROOKS REHABILITATION HOME HEALTH. These are real experiences shared by families and patients.